Operation Manual

CALLS, INCLUDING INVOLUNTARILY TERMINATED CALLS. AT&T MAKES NO WARRANTY, EXPRESS OR

IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, ACCURACY,

SECURITY, OR PERFORMANCE REGARDING ANY SERVICES, SOFTWARE OR GOODS, AND IN NO

EVENT SHALL AT&T BE LIABLE, WHETHER OR NOT DUE TO ITS OWN NEGLIGENCE, for any: (a) act or

omission of a third party; (b) mistakes, omissions, interruptions, errors, failures to transmit, delays, or

defects in the Services or Software provided by or through us; (c) damage or injury caused by the

use of Services, Software, or Device, including use in a vehicle; (d) claims against you by third parties;

(e) damage or injury caused by a suspension or termination of Services or Software by AT&T; or (f)

damage or injury caused by failure or delay in connecting a call to 911 or any other emergency

service. Notwithstanding the foregoing, if your Service is interrupted for 24 or more continuous hours

by a cause within our control, we will issue you, upon request, a credit equal to a pro-rata adjustment

of any recurring charge (if applicable) for the time period your Service was unavailable, not to exceed

the charges collected for the period of interruption, or an extension of the expiration period. Our

liability to you for Service failures is limited solely to the credit set forth above. Unless prohibited by

law, AT&T isn’t liable for any indirect, special, punitive, incidental or consequential losses or damages

you or any third party may suffer by use of, or inability to use, Services, Software, or Devices provided

by or through AT&T, including loss of business or goodwill, revenue or profits, or claims of personal

injuries. To the full extent allowed by law, you hereby release, indemnify, and hold AT&T and its

officers, directors, employees and agents harmless from and against any and all claims of any person

or entity for damages of any nature arising in any way from or relating to, directly or indirectly, service

provided by AT&T or any person’s use thereof (including, but not limited to, vehicular damage and

personal injury), INCLUDING CLAIMS ARISING IN WHOLE OR IN PART FROM THE ALLEGED

NEGLIGENCE OF AT&T, or any violation by you of this Agreement. This obligation shall

survive termination of your Service with AT&T. AT&T is not liable to you for changes in

operation, equipment, or technology that cause your Device or Software to be rendered

obsolete or require modification. SOME STATES, INCLUDING THE STATE OF KANSAS, DON’T

ALLOW DISCLAIMERS OF IMPLIED WARRANTIES OR LIMITS ON REMEDIES FOR BREACH.

THEREFORE, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS

AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS

WHICH VARY FROM STATE TO STATE.

ACCOUNT ACCESS: You authorize us to provide information about and to make

changes to your account, including adding new service, upon the direction of any person

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