Operation Manual

EMAIL NOTIFICATIONS, AND RESEND REQUESTS CAUSED BY NETWORK ERRORS CAN INCREASE
MEASURED KILOBYTES. DATA TRANSPORT OCCURS WHENEVER YOUR DEVICE IS CONNECTED TO
OUR NETWORK AND IS ENGAGED IN ANY DATA TRANSMISSION, INCLUDING BUT NOT LIMITED
TO: (i) SENDING OR RECEIVING EMAIL, DOCUMENTS, OR OTHER CONTENT, (ii) ACCESSING
WEBSITES, OR (iii) DOWNLOADING AND USING APPLICATIONS. SOME APPLICATIONS, CONTENT,
PROGRAMS, AND SOFTWARE THAT YOU DOWNLOAD OR THAT COMES PRE-LOADED ON YOUR
DEVICE AUTOMATICALLY AND REGULARLY SEND AND RECEIVE DATA TRANSMISSIONS IN ORDER
TO FUNCTION PROPERLY, WITHOUT YOU AFFIRMATIVELY INITIATING THE REQUEST AND WITHOUT
YOUR KNOWLEDGE. FOR EXAMPLE, APPLICATIONS THAT PROVIDE REAL-TIME INFORMATION
AND LOCATION-BASED APPLICATIONS CONNECT TO OUR NETWORK, AND SEND AND RECEIVE
UPDATED INFORMATION SO THAT IT IS AVAILABLE TO YOU WHEN YOU WANT TO ACCESS IT. YOU
WILL BE BILLED FOR ALL DATA TRANSPORT AND USAGE WHEN YOUR DEVICE IS CONNECTED TO
OUR NETWORK, INCLUDING THAT WHICH YOU AFFIRMATIVELY INITIATE OR THAT WHICH RUNS
AUTOMATICALLY IN THE BACKGROUND WITHOUT YOUR KNOWLEDGE, AND WHETHER SUCCESSFUL
OR NOT. If you select a rate plan or additional features that include a predetermined allotment of
services (for example, a predetermined amount of airtime, megabytes or text messages), unless
otherwise specifically provided as part of such rate plan or feature, any unused allotment of services
from one monthly period will not carry over to the next monthly period. Additional charges may
apply for detailed information about your usage of services. Charges for calls, messages, data or
other Services (such as usage when roaming on other carriers’ networks, including internationally)
may occasionally be delayed. Chargeable Time begins for outgoing calls when you press SEND
(or similar key) and for incoming calls when a signal connection from the caller is established
with our facilities. Chargeable Time ends after you press END (or similar key), but not until your
wireless telephone’s signal of call disconnect is received by our facilities and the call disconnect
signal has been confirmed. All outgoing calls for which we receive answer supervision or which
have at least 30 seconds of Chargeable Time, including ring time, shall incur a minimum of one
minute airtime charge. Answer supervision is generally received when a call is answered; however,
answer supervision may also be generated by voicemail systems, private branch exchanges, and
interexchange switching equipment. Chargeable Time may include time for us to recognize that
only one party has disconnected from the call, time to clear the channels in use, and ring time.
Chargeable Time may also occur from other uses of our facilities, including by way of example,
voicemail deposits and retrievals, and call transfers. Calls that begin in one rate period and end in
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