Operation Manual

GOPHONE TERMS OF SERVICE: “AT&T” or “we,” “us” or “our” refers to AT&T Mobility LLC, acting on

behalf of its FCC-licensed affiliates doing business as AT&T. “You” or “your” refers to the person or

entity that is the customer of record and/or purchases or uses the Equipment or Device (as defined

below). This GoPhone Terms of Service is an agreement between AT&T and you (“Agreement.”)

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION,

INCLUDING OUR USE OF YOUR LOCATION INFORMATION. THIS AGREEMENT REQUIRES THE USE

OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY

TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE

EVENT OF A DISPUTE.

CHARGES: You are responsible for paying all charges for or resulting from services

provided under this Agreement. Charges may include, without limitation: airtime, roamer,

recurring monthly service, activation, administrative, returned-check and late payment

charges; network and other surcharges; optional feature charges; toll, collect call and

directory assistance charges; any other charges or calls charged to your phone number;

and applicable taxes, surcharges and governmental fees, whether assessed directly

upon you or upon AT&T. AT&T may add its own charges to those charged by third parties.

Payment for all charges is made in advance and there is no proration of such charges.

You agree to pay for incoming and outgoing calls to and from your phone. AIRTIME

AND OTHER MEASURED VOICE USAGE (“CHARGEABLE TIME”) IS BILLED IN FULL-MINUTE

INCREMENTS AND IS ROUNDED UP TO THE NEXT FULL-MINUTE INCREMENT AT THE

END OF EACH CALL FOR CHARGING PURPOSES. AT&T CHARGES A FULL MINUTE OF

AIRTIME USAGE FOR EVERY FRACTION OF THE LAST MINUTE OF AIRTIME USED ON EACH

WIRELESS CALL. DATA TRANSPORT IS CALCULATED IN FULL-KILOBYTE INCREMENTS,

AND ACTUAL TRANSPORT IS ROUNDED UP TO THE NEXT FULL-KILOBYTE INCREMENT

AT THE END OF EACH DATA SESSION FOR BILLING PURPOSES. AT&T CALCULATES A

FULL KILOBYTE OF DATA TRANSPORT FOR EVERY FRACTION OF THE LAST KILOBYTE OF

DATA TRANSPORT USED ON EACH DATA SESSION. TRANSPORT IS BILLED EITHER BY THE

KILOBYTE (“KB”) OR MEGABYTE (“MB”). IF BILLED BY MB, THE FULL KBs CALCULATED

FOR EACH DATA SESSION DURING THE BILLING PERIOD ARE TOTALED AND ROUNDED

UP TO NEXT FULL MB INCREMENT TO DETERMINE BILLING. IF BILLED BY KB, THE

FULL KBs CALCULATED FOR EACH DATA SESSION DURING THE BILLING PERIOD ARE

TOTALED TO DETERMINE BILLING. NETWORK OVERHEAD, SOFTWARE UPDATE REQUESTS,

Customer Service

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