Operation Manual

MY ACCOUNT: With My Account, GoPhone customers can access
account management services from their handsets. You can use
My Account to add money with a credit or debit card, add funds from a
Pay As You Go Card or PIN, view your account balance and expiration
date, check your feature package balance, add feature packages, set up
automatic renewal on your feature packages and reset your account
passcode or voicemail password – all right from your phone, 24/7.
Some handsets feature an instant link to My Account by pressing
the left navigation key. The My Account screen will display, showing
your balance and expiration date. Follow the on-screen instructions
to refill your account or access other options. There is no charge for
using My Account.
If your handset does not include this feature, you may access
My Account by connecting to MEdia™ Net (Mobile Web) from your
device. Once you reach the MEdia Net (Mobile Web) Home page,
scroll to the bottom of the page and select the “My Account” link.
You will need your four-digit account passcode to purchase airtime.
There is no charge for using “My Account,” however you will be
charged for kilobyte usage while navigating through the MEdia Net
(Mobile Web) entryway to access the “My Account” link. In addition,
you must have a $5 minimum account balance to access MEdia Net
(Mobile Web). To avoid these charges and the minimum balance
requirement, simply bookmark the “My Account” link/url so that you
can access it directly. To set up a bookmark, refer to the instructions
in your handset owner’s manual.
Please note, to refill with a credit or debit card from your phone,
you must first call
611 and complete a credit/debit card refill to
set up your payment card.
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