Operation Manual

Enhanced Features
INTERNATIONAL ROAMING IN MEXICO: You can now
use your GoPhone service when you travel to Mexico. No
addi tional feature is required to roam in Mexico – all GoPhone
cus tomers are automatically eligible. Roaming charges apply.
See sales brochure for rates. For coverage information, go to
att.com/gophone.
You can reach Automated Assistance or Customer Service while
roaming in Mexico by calling
611 (from your wireless phone) or
[phone] (from any landline phone).
While roaming outside the U.S., be sure to make all
international calls using the international format (+ country
code, phone number). For example, to place an international
call back to the United States, dial +1, then the area code
and phone number (the U.S. country code is “1”). In most
GSM devices, holding down the
“0” key will cause the “+”
sign to appear. To make a call in Mexico, dial the 10-digit
number, including the area code and local number.
When roaming outside the U.S., most phones allow you to reach
voicemail by holding down the
“1” key. If you are unable to reach
voicemail this way, dial your own wireless number (inserting a +1
before the number) and press the
”
*
“ key during the voicemail
greeting. You will need to know your voicemail passcode. Calls to
voicemail when roaming internationally are billed at the roaming rates.
Enhanced Features
Basic Features
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