User's manual 5.
Congratulations on your purchase of this AT&T product. Before using this telephone system, you must read Important safety information on pages 19-23 of this manual. NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product, available accessories, or any other related issues. Call toll free 1 (800) 222-3111 In Canada, call 1 (866) 288-4268 or visit our website at www.telephones.att.com Model no.: AT&T EP590-3 Product name: 5.
IMPORTANT Information about caller ID with call waiting This product has a caller ID with call waiting feature that works with service from your local telephone service provider. Caller ID with call waiting lets you see the name of the caller before answering the phone, even when you’re on another call. You may need to change your telephone service to use this feature.
You must charge the battery pack before use. STOP! See page 4 for easy instructions. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. Table of contents Quick reference guide......................... 1 Before you begin................................... 3 Parts checklist....................................... 3 Battery installation & charging.......... 4 Adding new handsets...........................
Quick reference guide For complete instructions, please refer to the manual provided with AT&T EP5995 cordless telephone/ speakerphone answering system. If your manual for model EP5995 has been misplaced, you may download it from www.telephones.att.com. STATUS LIGHT /OFF/CANCEL Blinks to indicate there are new voicemail and/or new memo. During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.
Quick reference guide Main menu Directory Call Log Directory NEW Call Log Alice 0-888-883-2445 Jan 9 10:39AM SAVE Messages Settings Alice Amy Chris Deborah Jenny Kristen FIND Sounds Edit Handset Name Show Handset Name Language Contrast Sounds Ringer Volume Ringer Melody Record Ringer Keypad Tone DELETE Messages Pictures 0 New Messages 10 Old Messages PLAY Settings Set Time SET DELETE Messages 7 Memo Pictures Animations Animations Jan 10 10:51AM Duration 0:11 REPEAT STOP Intercom
Before you begin This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. not connect well when you press / PHONE/ FLASH. Move closer to the telephone base, then press / PHONE/ FLASH to answer the call.
Battery installation & charging After installation, place the handset in the charger or the telephone base and allow the battery pack to charge for at least 16 hours before use. You can keep the battery pack charged by returning the handset to the charger or the telephone base after use. When battery power is fully depleted, a full recharge takes about 16 hours. Low battery indicator Return handset to telephone base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.
Adding new handsets The AT&T EP5995 cordless telephone/speakerphone answering system can accommodate up to eight cordless handsets. You can add new handset (AT&T model EP590-3, purchased separately) anytime. Up to three handsets can be on a call at the same time. 12:00AM Register handset: Press the MENU key on the base. Find 'Register Handset' in menu. Press SELECT. 12:00AM Registration in progress... The handset provided with your telephone system is automatically registered as Handset 1.
Adding new handsets If the screen on the telephone base shows Registration failed, an error tone will sound. Try again. CANCEL FLASH Handset 1 FLASH CANCEL FLASH CANCEL Handset 4 Telephone base FLASH CANCEL Handset 5 FLASH Handset 2 CANCEL Handset 6 FLASH CANCEL Handset 7 CANCEL FLASH Handset 3 FLASH CANCEL Handset 8 NOTE: The maximum number of handsets in use at any time is three, and the possible combinations include: • • Three handsets and the base on an external call.
To replace a handset If you are replacing a handset on a system that has the maximum number of registered handsets (eight) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, and then re-register all handsets again. NOTE: A handset must be de-registered, with NOT REGISTERED shown on the handset screen, before it can be registered to another telephone base. To de-register a handset • Press the CENTER NavKey main menu. • Press the settings.
To replace a handset To de-register all handsets • Press SELECT/MENU . • Press V CID twice to the base settings option. • Press SELECT/ MENU. • Press ^ DIR once. • Menu shows Delete Handsets, Press SELECT/ MENU. • Display shows Del Registration of all handsets. • Press SELECT/ MENU to confirm. To re-register a handset You can re-register handsets after de-registering them from the telephone base, or you can re-register them to a new telephone base if you have replaced your telephone base for any reason.
Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best result, use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset. Rotate and pull to remove. FLASH CANCEL Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap).
In case of difficulty If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1 (800) 222–3111; in Canada, call 1 (866) 288-4268. My telephone does not work at all. Low Battery is displayed on screen. • Make sure the battery pack is installed and charged correctly. For optimum daily performance, return the cordless handset to the telephone base after use.
In case of difficulty The battery does not charge in the handset or the handset battery does not accept charge. The CHARGE light is off. • Make sure the handset is placed in the charger correctly. The CHARGE light on the charger should be on. • Remove the battery from the handset and install it in the spare battery compartment on the side of the telephone base and let it charge for 16 hours. Then re-install the charged battery pack into the handset.
In case of difficulty There is no dial tone. The telephone does not ring when there is an incoming call. • First, try all the above suggestions. • Move the cordless handset closer to the telephone base. It might be out of range. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. • Disconnect the base unit from the telephone jack and connect a different telephone.
In case of difficulty prob lem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). I cannot dial out. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. • Re-install the battery pack and place the cordless handset in the telephone base. • Wait for the cordless handset to synchronize with the telephone base. To be safe, allow up to one minute for this to take place. • Make sure there is a dial tone before dialing.
In case of difficulty There is noise or interference during a telephone conversation. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products can cause interference to your cordless telephone.
In case of difficulty jack that has a telephone connected to it. Contact your DSL service provider for filter information. I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise in the cordless handset, and none of the keys or buttons work.
In case of difficulty The system does not receive caller ID or the system does not display caller ID during call waiting. The answering system does not answer after the correct number of rings. The announcement message is not clear. • Make sure you subscribe to Caller ID with Call Waiting features services provided by the local telephone company. • The caller may not be calling from an area which supports caller ID.
In case of difficulty The answering system does not record message. • Make sure the answering system is on. • Make sure the Announcement Only feature is off. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. • If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.
In case of difficulty is over before entering the code. Common cure for electronic equipment. • There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing. • If the unit is not responding normally, trying putting the cordless handset in the telephone base or the charger. If it does not seem to respond, try the following (in the order listed): • Disconnect the power to the telephone base.
Important safety information This symbol alerts you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product.
Important safety information • Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the telephone base is also away from the area. • Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Important safety information • Nickel-cadmium rechargeable batteries: Must be recycled or disposed of properly. Do not dispose of them in household garbage. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-cadmium rechargeable batteries when taken out of service within the United States.
Important safety information WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Especially about telephone answering systems Two-way recording: This unit does not sound warning beeps to let the other party know that the call is being recorded.
FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
FCC Part 68 and ACTA If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the limited warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service.
FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
FCC Part 15 installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (eight inches) or more. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip.
Limited warranty The AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1(800) 222-3111 or www.telephones.att.com. In Canada, call 1 (866) 288-4268. 1.
Limited warranty your exclusive remedy. You should expect the repair or replacement to take approximately 30 days. 3. How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase.
Limited warranty serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or • Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or • Product returned without valid proof of purchase (see 6 below); or • charges for installation or setup, adjustment of customer controls, and installation or repair of systems outsid
Limited warranty repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. 6.
Limited warranty particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
www.telephones.att.com Copyright © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 02/06.