User Guide
55
Appendix
Troubleshooting
Out of range or no pwr at base appears on my cordless handset.
Ensure that the telephone base is powered on.
Place the cordless handset in the telephone base for one minute to allow 
the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You might have 
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 
15 seconds, then plug it back in. Allow up to one minute for the 
cordless handset and telephone base to reset. 
Other electronic products such as HAM radios and other DECT phones 
can cause interference to your cordless telephone. Try installing your 
telephone as far away as possible from these types of electronic devices.
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge 
light does not come on, refer to the item The charge light is off on this page.
Charge the battery in the cordless handset for at least 16 hours. For 
optimum daily performance, return the cordless handset to the telephone 
base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes to charge 
the handset before it shows LOW BATTERY. Refer to Battery charging on 
page 8 for details.
You may need to purchase a new battery. Please refer to Battery 
installation on page 7.
The charge light is off.
Make sure the power cord is plugged in correctly and securely.
Make sure the battery is installed correctly in the handset. Follow the 
instruction in Battery installation on page 7 to install the battery.
Unplug the electrical power. Wait for 15 seconds, then plug it back in. 
Allow up to one minute for the cordless handset and telephone base  
to reset.
Clean the cordless handset and telephone base charging contacts each 
month using a pencil eraser or cloth.
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