User’s manual E5901/E5902B/E5903B 5.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety instructions on pages 44-46 of this manual. Please thoroughly read the user’s manual for all the feature operation and troubleshooting information you need to install and operate your new AT&T product. For customer service or product information, please visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
You must install and charge the battery before using the telephone. STOP! Page 7 for easy instructions. For customer service or product information, please visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. NOTE: Your product may be shipped with a protective sticker covering the handset or base display, remove it before use. Add new handsets to make your telephone more versatile (page 36) Your telephone can accommodate up to four cordless handsets.
User’s manual E5901/E5902B/E5903B 5.8 GHz cordless telephone with caller ID/call waiting Table of contents Getting started Quick reference guide.......................1 Parts checklist.......................................4 Telephone base installation............5 Battery installation & charging.....7 Installation options.............................8 Belt clip & optional headset....... 10 Telephone operation Basic operation.................................. 11 Options while on calls....................
Getting started Quick reference guide Cordless handset CENTER UP RIGHT LEFT DOWN MENU/SELECT CID Press to display the menu. Once in a menu, press to select an item or save an entry or setting. Press or to scroll up or down while in menus. While entering names or numbers, press or to move the cursor. Press to display caller ID information (page 29). PHONE/FLASH Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated (page 13).
Getting started Quick reference guide Feature menu > Shows a highlighted item >DIRECTORY CALL LOG Feature menu DIRECTORY...............Page CALL LOG..................Page RINGER VOLUME.....Page RINGER TONE..........Page KEY TONE..................Page LANGUAGE...............Page CLR VOICE MAIL.....Page DIAL TYPE.................Page Menu Using menus 23 30 18 19 19 20 21 22 Press the up or down NavKey or to scroll through menu items. Press MENU /SELECT to select or modify a highlighted item.
Getting started Quick reference guide Telephone base CHARGE On when the cordless handset is properly positioned to charge in the telephone base. IN USE On when handset is in use or when registering a handset. Flashes while an incoming call is ringing, when another telephone is in use on the same line, or when de-registering a handset from the telephone base. VOICEMAIL HANDSET LOCATOR Flashes when you have new voice mail.
Getting started Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following. The model number of your phone can be found on the label located on the bottom of the telephone base. User’s manual Quick start guide E5901/E5902B/E5903B E5901/E5902B/E5903B 5.8 Ghz cordless telephone 5.
Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not connected to a wall switch. The telephone base can be placed on a flat surface or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.
Getting started Telephone base installation 1. Plug one end of the telephone line cord into the telephone jack at the bottom of the telephone base. 2. Plug the small end of the larger power adapter into the power jack at the bottom of the telephone base. 3. Route cords through slots. 5. Plug the other end of the telephone line cord into a telephone jack. 4. Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch.
Getting started Battery installation & charging After installing the battery, it may have enough charge to allow some calls. For best performance, place each handset in the telephone base or a charger and allow to charge for 16 hours before use. You can keep the batteries charged by returning the handsets to the telephone base or chargers after each use. When the battery is fully depleted, a recharge takes about 12 hours.
Getting started Installation options NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions. Tabletop mount Wall mount Telephone outlet mounting plate with mounting studs Wall mounting The telephone base comes with the bracket mounted for tabletop use. If wall mounting is desired, a telephone outlet wall mounting plate with mounting studs is required.
Getting started Installation options 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots and on the telephone base, then press the other bracket tabs into slots and as shown on the right. 4. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. To mount the telephone on the wall, position the mounting holes and over the telephone outlet mounting studs.
Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches on both sides of handset. To release belt clip, pull and unlock one flap from the notch first before detaching the whole belt clip from handset. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To purchase a headset, visit our website at www.telephones.att.
Telephone operation Elapsed time Making and answering calls PHONE 00:00:12 Press to make a call Press to switch between handsfree speakerphone and normal handset use Basic operation Press to end a call To answer an incoming call, press PHONE/FLASH or SPEAKER, or any dial pad key (0-9, * or #). To make a call, press PHONE/FLASH or SPEAKER, then dial a number. Press OFF/CLEAR to hang up. To predial (preview numbers before dialing), enter numbers first, then press PHONE/FLASH or SPEAKER to dial.
Telephone operation Basic operation Handset locator If you misplace the handset(s), press HANDSET LOCATOR at the telephone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate it. To stop the paging tone, press PHONE/FLASH, SPEAKER, or any dial pad key (09, *, or #) on the handset(s), or press HANDSET LOCATOR on the telephone base. NOTES: 1. The handset ringer volume also determines the level of the paging tone.
Telephone operation Options while on calls Volume control Press the VOLUME keys on the side of the handset to adjust listening volume. Each button press increases or decreases the volume. Press to switch calls Press to adjust the listening volume When changing the volume level, the new setting is saved. NOTE: The volume can be set separately for normal handset use and speakerphone mode.
Telephone operation Options while on calls Mute Press MUTE/DELETE to silence the microphone. When mute is on, MUTED will show in the handset screen. You will be able to hear the caller, but they will not be able to hear you until you press MUTE/DELETE again and resume speaking. When mute is turned off, MICROPHONE ON will show temporarily on the handset screen. Press to switch to touch tone dialing Temporary tone dialing Press to silence the microphone.
Telephone operation Options while on calls Last number redial Press to silence the microphone. Press to review the most recently called number NOTE: During a call, while accessing redial memory, directory or caller ID log, pressing OFF/CLEAR will end your call. While on a call, you can press REDIAL/PAUSE to review the most recently called number. To avoid sending out the redial digits, press REDIAL/PAUSE within two seconds. To call the most recently called number displayed, wait for two seconds.
Telephone operation Intercom INTERCOM TO: Use the intercom feature for conversations between handsets. 1. Press INT. The screen of the originating handset will show INTERCOM TO:. 2. Enter the destination handset number. The display will show CALLING HANDSET X. The destination handset will ring, and its screen will show HANDSET X IS CALLING. NOTES: • Before the intercom call is answered, you can cancel the intercom call by pressing OFF/CLEAR or INT.
Telephone operation Intercom call transfer Use the intercom feature to transfer an external call from one handset to another. CALL TRANSFERRED NOTES: 1. Before the intercom call is answered, you can cancel the transfer and return to the external call by pressing OFF/CLEAR, PHONE/FLASH, or INT. 2.
Telephone operation Handset settings Using the feature menu, you can change settings to customize how the telephone works. 1. ������ Press MENU/SELECT in idle mode to enter the feature menu. 2. Use the up or down NavKey or to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3. Press MENU/SELECT to select the highlighted item. NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.
Telephone operation Handset settings Ringer tone >DIRECTORY CALL LOG This feature allows you to choose one of 10 ringer tones. To choose a ringer tone: >RINGER TONE KEY TONE RINGER TONE 1. Press MENU/SELECT in idle mode to enter the feature menu. 2. Use the up or down NavKey or to scroll to the RINGER TONE menu, press MENU/SELECT to enter the menu when it is highlighted with a > symbol. 3. Use the up or down NavKey sample each ringer tone. 1 4. Press ence.
Telephone operation Handset settings Language >DIRECTORY CALL LOG In this menu, you can select the language used in all screen displays. To select a language: >LANGUAGE CLR VOICE MAIL LANGUAGE ENGLISH 1. Press MENU/SELECT in idle mode to enter the feature menu. 2. Use the up or down NavKey or to scroll to the LANGUAGE menu, press MENU/SELECT to enter the menu when it is highlighted with a > symbol. 3. Press the up or down NavKey or ENGLISH, FRANCAIS or ESPANOL. to select 4.
Telephone operation Handset settings Clear voice mail indication >DIRECTORY CALL LOG >CLR VOICE MAIL DIAL TYPE TURN INDICATOR OFF? If you subscribe to voice mail services provided by your local telephone company, the VOICEMAIL light on the telephone base will flash and NEW VOICE MAIL and the icon will appear on all handset screens when you have new voice mail. To manually turn off the NEW VOICE MAIL message, the icon and VOICEMAIL light: 1. Press MENU/SELECT in idle mode to enter the feature menu. 2.
Telephone operation Handset settings Dial type CALL LOG Using this function, you can choose TONE or PULSE (rotary) dialing. The factory default setting is TONE. Change this to PULSE only if you do not have touch-tone dialing service. >DIAL TYPE 1. Press MENU/SELECT in idle mode to enter the feature menu. >DIRECTORY DIRECTORY DIAL TYPE TONE 2. Use the up or down NavKey or to scroll to the DIAL TYPE menu, press MENU/SELECT to enter the menu when it is highlighted with a > symbol. 3.
Directory Pat Williams 555-1234 Shared directory The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset will apply to all. NOTE: Only one handset can review the directory or caller ID log at a time. If another handset attempts to enter the directory, the screen will display NOT AVAILABLE AT THIS TIME. Memory capacity The directory can store up to 50 entries.
Directory New directory entries To create and store a new directory entry >DIRECTORY CALL LOG >REVIEW STORE 1. Press MENU/SELECT in idle mode to enter the feature menu. 2. Press MENU /SELECT again to enter the DIRECTORY when it is highlighted with a > symbol. 3. ������ Press the up or down NavKey STORE. 4. Press >STORE REVIEW to highlight MENU/SELECT 5. Enter the telephone number when prompted. • Use the dial pad to enter up to 32 digits. – Press or to move the cursor to the left or right.
Directory New directory entries 7. Enter the name when prompted. ENTER NAME Pat Williams_ • Use the dial pad to enter a name (up to 16 characters). Each time a key is pressed, the character on that key will be displayed. Additional key presses will produce other characters on that key. See the chart below. – Press or to move the cursor to the left or right.
Directory Directory search To browse through the directory Andrew 5556789 Barbara 5559876 1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. 2. Press or to browse through the directory. Entries will be displayed alphabetically by the first letter in the name. NOTES: 1. Press OFF/CLEAR at anytime to exit the directory. 2.
Directory Directory search To search by name 1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries. NOTE: Press OFF/CLEAR at anytime to exit the directory. 2. When a name entry is displayed, press a dial pad keys (2-9) to start a quick name search.
Directory To dial, delete or change entries To dial, delete or change a directory entry (name and number), the entry must be displayed on the handset. Use directory search (page 26-27) to display an entry. To dial a displayed number When a directory entry is displayed, press PHONE/FLASH or SPEAKER to dial the displayed number. To delete an entry When a directory entry is displayed, press MUTE/DELETE to delete the displayed entry from the directory. Once deleted, an entry cannot be retrieved.
Caller ID operation ��������� Caller ID operation CHRISTINE SMITH 908-555-0100 AM 10:01 11/23 Information about caller ID with call waiting This product has a caller ID with call waiting feature that works with service from your local telephone service provider. Caller ID with call waiting lets you see who is calling before answering the phone, even when you’re on another call. You may need to change your telephone service to use this feature.
Caller ID operation Caller ID operation CHRISTINE SMITH 908-555-0100 10:01 AM 11/23 Shared caller ID log The caller ID log is stored in the telephone base, and is shared by all handsets. Changes made on any handset will apply to all. NOTE: Only one handset can review the directory or call er ID log at a time. If another handset attempts to enter the call log, it will display NOT AVAILABLE AT THIS TIME.
Caller ID operation ��������� Caller ID operation Chris 908-555-0100 AM 10:01 11/23 Memory match Names of callers will be displayed only if the information is provided by your local telephone company. If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corresponding name in your directory. For example, if Christine Smith calls, her name will appear as Chris if this is how you entered it into your directory.
Caller ID operation HANDSET 1 6 MISSED CALLS To review the call log To review the call log Pat Williams 555-1234 NEW 10:31 AM 11/23 Jeffrey Adams 555-9876 NEW 10:21 AM 11/23 Chris Thompson 908-555-0100 NEW 10:11 AM 11/23 The various dialing options are: 880-8808 1-880-8808 808-880-8808 1-808-880-8808 Press CID to review the call log. The call log displays the caller ID entries in reverse chronological order starting with the most recent call.
Appendix Screen icons, indicator lights & tones Screen icons & alert tones Screen icons Speakerphone is in use. New voice mail messages are received. HANDSET 1 Ringer off. 25 MISSED CALLS 10:21AM 11/23 MUTE Microphone is muted. NEW Missed and un-reviewed calls. Battery charging (animated display). Low battery (flashing); place handset in telephone base or charger to recharge. Handset alert tones Two short beeps Press the VOLUME keys while the volume level is already at the limit.
Appendix Handset display screen messages Screen display messages PHONE The handset is in use. ENDED You have just ended a call. CALL LOG EMPTY You are accessing an empty call log. DIRECTORY EMPTY You are accessing an empty directory. LIST FULL You are saving to a full directory. MUTED The call is on mute. SPEAKER The handset speakerphone is in use. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. NEW VOICE MAIL There are new voice mail messages.
Appendix Handset display screen messages Screen display messages CHARGING A handset with a low battery has been placed in the telephone base or charger. UNABLE TO CALL TRY AGAIN Failed intercom or conference call (there are already two handsets being used). NOT AVAILABLE AT THIS TIME Someone else is already using the directory or call log when you try to do so. MICROPHONE ON The call switches from being on mute to normal call.
Appendix Adding and registering handsets Your telephone can accommodate up to four cordless handsets. You can add new handsets (E598-1 or E598-2, sold separately) to the E5901/E5902B/ E5903B anytime, but each handset must be registered with the telephone base before use. Each handset must be registered separately. The handsets provided with your E5901 are pre-registered as handsets 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, or handset 4).
Appendix Replacing a handset It may be necessary to de-register your handsets if: You have the maximum number of registered handsets (four) and need to replace a handset. -ORYou wish to change the designated handset number of your registered handsets. You must first de-register ALL the handsets, and then re-register ALL the handsets you wish to use. Please read carefully through all the instructions on this page before beginning the de-registration process. To de-register all handsets 1.
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My phone doesn’t • Make sure the power cord is securely plugged in. work at all • Make sure that the battery pack connector is securely plugged into the cordless handset.
Appendix Troubleshooting • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise. My cordless • Make sure the power cord is securely plugged into the telephone base.
Appendix Troubleshooting The batteries will not hold a charge • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use. • You may need to purchase a new battery, please refer to the battery of this user’s manual. • Your phone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction.
Appendix Troubleshooting • Relocate your phone to a higher location. The phone will likely have better reception when not installed in a low area. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).
Appendix Troubleshooting • Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply). • Other electronic products can cause interference with your cordless phone.
Appendix Troubleshooting The charge light is off • Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth. • Make sure the power and line cords are plugged in correctly and securely. • Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Your telephone might be malfunctioning.
Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important safety instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the telephone base and handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important safety instructions The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle Nickel-metal rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8 BATTERY for locations accepting spent nickel-metal Batteries.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: • Remain on the line and briefly explain the reason for the call before hanging up. • Perform such activities in off-peak hours, such as early morning or late evening.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, ������������������������������������������������������� visit www.telephones.att.com or ����������������������� call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. 1.
Appendix Limited warranty 4.
Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7.
Appendix Technical specifications RF frequency band (handset to base) 2400 MHz — 2483.5 MHz RF frequency band (base to handset) 5725 MHz — 5850 MHz Channels 95 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 130 Vrms Telephone base voltage (AC adapter output) DC 9V @400mA Handset voltage 3.2 — 4.7 VDC 600mAh Charger voltage (AC adapter output) 9VDC @200mA Replacement battery 3.6V 600mAh 5.
Appendix Index A AC adapter, 6 Adding new handsets, 36 Alert tones, 33 Answering calls, 11 I Intercom, 16 Incoming call log, 32 Incoming calls, answering, 11 Internet, 6 Indicator lights, 33 Installation, 8 B Battery charging, 7 Battery installation, 7 Belt clip, 10 L Last number redial, 11 Low battery, 7 C Call waiting, 13 Call transfer, 17 Caller ID, 15, 29 add entries to phone directory, 24 delete entries, 28 dial entries, 28 Clear voice mail indication, 21 M Making calls, 11 Memory match, 31 Menus
www.telephones.att.com Copyright © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 4 AT&T 02/07.