User’s manual E5802B/E5833B/ E1802B/E1833B 5.
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety instructions on pages 41-43 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1(866) 288-4268. Model #: E5802B/E5833B/E1802B/E1833B Product name: 5.
You must install and charge the battery before using the telephone. STOP! See page 7 for easy instructions. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
User’s manual E5802B/E5833B/ E1802B/E1833B 5.8 GHz cordless telephone with caller ID/call waiting Table of contents Getting started Caller ID summary Quick reference guide.........................2 Caller ID summary ..............................26 Parts checklist .........................................4 To review the call summary .........29 Telephone base installation .............5 Delete call summary entries ........30 Battery installation & charging ......7 Add entries to the directory ....
Getting started Quick reference guide Cordless handset CID/-VOLUME DIR While in a menu, press to scoll down. When in idle mode, press to display call summary entries (page 29). While entering names or numbers, press to move the cursor to the left. During a call, press CID to decrease listening volume. /VOLUME+ While in a menu, press to scoll up. When in idle mode, press to display directory entries (page 24). While entering names, press to advance the cursor.
Getting started Quick reference guide Telephone base VOICEMAIL Flashes when there is new voicemail (requires voicemail service from your local telephone company). CHARGE/IN USE HANDSET LOCATOR • On when the cordless handset is properly positioned to charge in the telephone base. • • Flashes quickly while an incoming call is ringing. Flashes when one of the handsets is in use. 3 Press to make handsets beep when there is no handset on the telephone base (page 16).
Getting started Parts checklist Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following. The model number of your telephone can be found on the label located on the bottom of the telephone base. User’s manual Quick start guide E5802B/E5833B/ E1802B/E1833B 5.8 GHz cordless telephone with caller ID/call waiting E5802B/E5833B/ E1802B/E1833B 5.
Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not connected to a wall switch. The telephone base can be placed on a flat surface or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.
Getting started Telephone base installation 1. Plug the small end of the larger power adapter into the power jack at the bottom of the telephone base. 2. Plug one end of the telephone line cord into the telephone jack at the bottom of the telephone base. 3. Route cords through slots. 5. Plug the other end of the telephone line cord into a telephone jack. 4. Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch.
Getting started Battery installation & charging After installing the battery, you may be able to make or receive short calls. For best performance, place the handsets in the telephone base or charger to charge for 16 hours before use. You can keep the battery charged by returning the handsets to the telephone base or the charger after use. When the battery is fully depleted, a recharge takes about 12 hours.
Getting started Installation options NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions. Tabletop mount Wall mount Telephone outlet mounting plate with mounting studs Wall mounting The telephone base comes with the bracket mounted for tabletop use. If wall mounting is desired, a telephone outlet wall mounting plate with mounting studs is required.
Getting started Installation options 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots and on the telephone base, then press the other bracket tabs into slots and as shown on the right. 4. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. To mount the telephone on the wall, position the mounting holes and over the telephone outlet mounting studs.
Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches on both sides of handset. To release belt clip from handset, lift one side of the belt clip out of the notch. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To order an AT&T 2.5 mm headset, visit our website at www.telephones.att.com or call 1 (800) 222-3111.
Telephone operation Settings Each cordless handset operates individually from the other handsets. The ringer sound, ringer volume, date and time, dial mode and language must be programmed separately for each cordless handset. Follow the steps below to program the cordless handset. To stop at any time, press OFF/CLEAR. Language LANGUAGE The default language for the handset screen displays is English. To change the language to Espanol, or Francais: 1. Press MENU/SEL. 2. Press CID or LANGUAGE. 3.
Telephone operation Settings Selectable ringer melodies RINGER: 1 1. Press MENU/SEL to begin programming. until the screen displays 2. Press CID or DIR RINGER: and the current setting. 3. Use MENU/SEL to change the current setting. 4. Press CID or DIR to display 1, 2, 3, 4 or OFF. You will hear a sample of each ringer sound. 5. Press MENU/SEL to choose displayed ringer sound and exit. DATE/TIME 10:08 02/14 NOTES: 1.
Telephone operation Settings Choose ringer volume setting RINGER VOL: LOW NEW VOICE MAIL 10:08AM 02/14 CLR VOICE MAIL when the cordless 1. Press and hold CID or DIR handset is idle (not in use). This feature allows you to choose low, med, high ringer volume or turn the ringer off. 2. Press CID or DIR to choose the desired option. You will hear a sample of each ringer volume. 3. Press MENU/SEL to choose blinking ringer volume and exit.
Telephone operation Basic operation Making and answering calls PHONE ON 00:30 Elapsed time NOTE: Only one cordless handset can be on a call at a time. If another cordless handset attempts to join a call, its screen will display OTHER HANDSET ON and then OR OUT OF RANGE. SPEAKER 00:49 To answer an incoming call, press any keys (except CID, DIR and OFF/CLEAR). To make a call, press PHONE/FLASH or SPEAKER, then dial a number. Press OFF/CLEAR to hang up.
Telephone operation Basic operation Last number redial Ringer silenced While the phone is not in use, press REDIAL/PAUSE on the cordless handset to display the last number called (up to 32 digits). To dial the number displayed, press PHONE/FLASH or SPEAKER. Or, after pressing PHONE/FLASH or SPEAKER, press REDIAL/PAUSE to call the last number dialed. To delete this number, press REDIAL/PAUSE twice when the phone is not in use. This will clear the redial memory and leave it blank. Press OFF/CLEAR to exit.
Telephone operation Basic operation Handset locator HANDSET If you misplace the handset(s), press LOCATOR on the telephone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate it/them. To stop the paging tone, press OFF/CLEAR on cordless handset, or place cordless handset in the telephone base, or press the HANDSET LOCATOR on the telephone base. ** PAGING ** NOTES: OFF/CLEAR on any cordless handset will cancel 1. Pressing the page of that specific handset. 2.
Telephone operation Options while on calls Volume control Press CID/-VOLUME to decrease the volume. Press DIR /VOLUME+ to increase the volume. When changing the volume level, the new setting is saved. VOLUME Call waiting If you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call.
Telephone operation Call transfer for E5802B/E1802B Call transfer During a conversation, you can transfer the call to another cordless handset. • Press MENU/SEL/TRANSFER to transfer the external call to another cordless handset, your cordless handset will display CALL TRANSFERRED and the other handset will begin ringing. • To answer the call, press SPEAKER. PHONE/FLASH or NOTES: 1.
Telephone operation Call transfer for E5833B/E1833B Call transfer ENTER 1-3 During a conversation, you can transfer the call to another cordless handset. • Press MENU/SEL /TRANSFER to transfer the external call to another cordless handset. The handset will display ENTER 1-3. After entering the cordless handset number to which you want to transfer the call, your cordless handset will display CALL TRANSFERRED and the selected handset will begin ringing. • To answer the call, press SPEAKER.
Directory Memory capacity PAT WILLIAMS 5551234 Each cordless handset has its own directory. Each directory can store up to 30 entries (including nine speed dial locations). Each entry can contain a number up to 24 digits, and a name up to 15 letters long. A convenient search feature can help you find and dial numbers quickly (page 24). NOTE: Each cordless handset has its own directory. Making changes to the directory of one handset will not affect the directories of the other handsets.
Directory NOTE: The speed dial feature occupies up to nine of the thirty memory locations in the directory. For example, if there are only five speed dial entries, then up to 25 entries can be stored in the directory. If there are already 30 entries in the directory, no new directory and speed dial entries can be stored in memory until some of the existing ones are deleted. 1. MENU/SEL 1. Press MENU/SEL. or DIR CID SPEED DIAL 3. You can enter nine speed dial numbers of up to 24 digits.
Directory NOTE: If all memory locations are in use, an error tone will sound when you attempt to enter a number. This means the memory is full, and you will not be able to store a new number until you delete an existing one. 1. MENU/SEL DIRECTORY New directory entries To enter a name • Press MENU/SEL twice. • The screen will show ENTER NAME. • Enter the name (up to 15 alphanumeric characters) of the person using the table below.
Directory 4. MENU/SEL ENTER NUMBER New directory entries To enter a number Use the dial pad to enter up to 24 digits. When the number is complete, press MENU/SEL. Options while entering numbers: • Press CID then CHAN/DELETE to erase digits if you make a mistake. 5. PRT JOHNSON 5556789_ 6. MENU/SEL DISTINCT RING? N 5556789 7. MENU/SEL • Press REDIAL/PAUSE to enter a four-second dialing pause. A P will be inserted. • When finished entering the telephone number, press MENU/SEL to confirm.
Directory 1. DIR DIRECTORY 2. DIR ADAM 5551234 To display first entry DIR BETH 5554321 To scroll name by name -OR- 5 JOHN 5550123 To search alphabetically Directory search Follow the steps on the left to browse through the directory or search to find a specific entry. You can press OFF/CLEAR anytime to exit the directory. To browse through the directory To browse, press DIR then press CID or to scroll through all entries one by one.
Directory To change or dial entries When any entry is displayed, press MENU/SELto see options. Press CID or DIR to highlight the option you want (blinking text), then press MENU/SEL again to select it. 1. DIR DIRECTORY 2. When EDIT is blinking, press MENU/SEL. You can change the name and number (or distinctive ring setting on the cordless handset) by following the steps described on pages 21-23. DIR ADRM 5551234 3.
Caller ID summary Information about caller ID with call waiting CHRISTINE SMITH 908-555-0100 10:08AM 02/14 This product has a caller ID function with call waiting feature which works with service from your local telephone company. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even when on another call. It may be necessary to change your telephone service to use this feature.
Caller ID operation Caller ID summary How caller ID works CHRISTINE SMITH * 908-555-0100 10:08AM 02/14 If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring. Appears when a caller has made two or more consecutive calls. Caller’s name Caller’s phone number CHRISTINE SMITH * 908-555-0100 02 10:08AM 02/14 Time of call Date of call NOTES: 1.
Caller ID operation Caller ID summary There are also occasions when other information or no information is displayed for various reasons: CHRISTINE SMITH 908-555-0100 10:08AM Reason PRIVATE NAME Caller prefers to remain anonymous. PRIVATE CALLER Caller name and telephone number not revealed at caller's request. UNKNOWN NAME Your local telephone company is unable to determine the caller's name.
1. CID PAT JOHNSON 908-555-0100 03 10:08AM 02/14 2. CID CHRIS WILLIAMS 908-555-1234 02 10:08AM 02/14 3. PHONE/FLASH PHONE ON 00:10 9085555678 To dial this number NOTE: Consecutive incoming calls originating from the same telephone number are identified by an asterisk at the top right corner of the screen and will be counted as one call in the caller ID summary. CID PAT JOHNSON 908-555-0100 03 10:08AM 02/14 - OR- 1. CID PAT JOHNSON 908-555-0100 03 10:08AM 02/14 2.
Caller ID operation 1. CID PAT JOHNSON 908-555-0100 03 10:08AM 02/14 2. CID CHRIS WILLIAMS 908-555-1234 02 10:08AM 02/14 3. CHAN/DELETE MARK CLAYTON 908-555-5678 01 10:08AM 02/14 - OR27 MISSED CALLS 10:08AM 1. ERASE ALL NO YES DIR ERASE ALL NO YES 3. To delete a single call summary entry Press CID to display the first caller ID listing. Press to find the entry you want to delete, then press CHAN/DELETE. When the entry is deleted, the next oldest record is displayed.
Caller ID operation 1. CID PAT JOHNSON 908-555-0100 03 10:08AM 02/14 2. MENU/SEL then CID or DIR DIAL PROGRAM 908-555-0100 03 10:08AM 02/14 3. MENU/SEL PAT JOHNSON 9085550100 10:08AM 03 02/14 Add entries to the directory When any caller ID screen is displayed, follow the steps at left to enter it into your phone directory. Both the caller’s name and telephone number will be entered as they appear in the call summary.
Appendix Screen icons, indicator lights & tones Screen icons & alert tones Screen icons The handset speakerphone is in use. 06 MISSED CALLS -- 1 -02 10:08AM 02/14 Microphone is muted. Ringer off. Battery charging (animated display). Low battery (flashing); place handset in telephone base or charger to recharge. Missed and un-reviewed calls. Handset alert tones Two short beeps The volume level is at the maximum or minimum setting. Double beep every five seconds Low battery warning.
Appendix Handset display screen messages Screen display messages CONNECTING . . . CONNECTING... The cordless handset is waiting for a dial tone. ** RINGING ** There is a call coming in. ** PAGING ** The cordless handset locator has been activated (all cordless handsets beep to help you locate them). NEEDS RECHARGING Cordless handset battery is depleted. Place cordless handset in base or charger to charge the battery. BATTERY LOW Cordless handset battery is low.
Appendix Handset display screen messages Screen display messages CONNECTING . . . CALL TRANSFERRED You are transferring an external call on your cordless handset to another cordless (destination) handset. TRANSFERRED CALL The destination cordless handset is receiving a transferred call. Or when the transferred call is not answered within 30 seconds on the destination handset, the originating handset displays this message and starts ringing.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My telephone does not work at all • Make sure the battery is installed and charged correctly (page 7). For optimum daily performance, return the cordless handset to the telephone base after use.
Appendix Troubleshooting • It may be necessary to purchase a new battery. Please refer to the Batteries section of this user’s manual. • The telephone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction. The CHARGE light is off • Clean the metallic charging contacts on the cordless handsets and telephone base each month using a pencil eraser or a dry non-abrasive fabric.
Appendix Troubleshooting • Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. • Test a working telephone at the same telephone jack.
Appendix Troubleshooting • Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise. There is noise or interference during a telephone conversation • The handset may be out of range. Move it closer to the telephone base.
Appendix Troubleshooting • Select channels four through 10 for your router (refer to the user’s manual of your router for more information). • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply). • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information.
Appendix Troubleshooting Common cure for electronic equipment • If the telephone is not responding normally, try putting the cordless handset in the telephone base or the charger. If it does not seem to respond, try the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the battery on the cordless handset. 3. Wait a few minutes before connecting power to the telephone base. 4.
Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important safety instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the telephone base and handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important safety instructions • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal rechargeable batteries when taken out of service within the United States.
Appendix FCC Part 68 & ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix FCC Part 68 & ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: • Remain on the line and briefly explain the reason for the call before hanging up. • Perform such activities in off-peak hours, such as early morning or late evening.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. 1.
Appendix Limited warranty 4.
Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7.
Appendix Technical specifications RF frequency band (handset to telephone base) 5863.8 MHz — 5872.5 MHz RF frequency band (telephone base to handset) 912.75 MHZ — 917.10 MHz Channels 30 Modulation FM Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 104 — 129Vrms Telephone base voltage (AC adapter output) AC9V @250mA Handset voltage DC3.1 — 4.3V 400mAh Charger voltage (AC adapter output) DC9V @150mA Rechargeable battery 3.
Appendix Index A Alert tones, 32 Answering calls, 14 I Incoming call summary, 27 Incoming calls, answering, 14 Indicator lights, 32 B Battery charging, 7 Battery installation, 7 Battery low, 7 Belt clip, 10 L Last number redial, 15 M Making calls, 14 Menus, 2 Missed calls, 28 Mute, 17 C Call waiting, 17 Caller ID, 26 add entries to phone directory, 31 delete entries, 30 dial entries, 29 Channel, 17 N Names, enter into directory, 22 search for, 24 D Delete call summary entries, 30 Delete redial entrie
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