User's Manual (Part 2) 5.
You must install and charge battery before using the telephone. STOP! For customer service or product information, visit our web site at See page 7 for easy instructions. Please also read www.telephones.att.com or call 1-800-222-3111. Important Product Safety Information Enclosed in product package. Add new handsets to make your phone more versatile (see page 46) Your telephone can accommodate up to four cordless handsets.
User's Manual (Part 2) 5.8 GHz Cordless Telephone/Answering System E5654B with Caller ID & Call Waiting Table of contents Getting Started Caller ID Log Quick reference guide......................... 2 Parts checklist....................................... 4 Before you begin................................... 5 Telephone base installation................. 6 Battery installation & charging........... 7 Wall mounting....................................... 8 Belt clip & optional headset...............
Getting Started Quick reference guide Handset ^ CID MENU/ SELECT Press to scroll up while in menus. Press to display Caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left. Press to display menu, or to select highlighted item from menu. V DIR Press to scroll down while in menus. Press to display directory entries (see page 25). While entering names, press to advance cursor. PHONE/FLASH Press to make or answer a call.
Getting Started Quick reference guide Base/Speakerphone Telephone function keys CID ^................... Press to scroll up while in menus. Press to display Caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left. SELECT/MENU....... Press to display menu, or to select highlighted item from menu. DIR V................... Press to scroll down while in menus. Press to display directory entries (see page 25). While entering names, press to advance cursor.
Getting Started Parts checklist for E5654B Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service.
Getting Started Before you begin About Caller Identification Telephone operating range Caller ID with Call Waiting features in this telephone lets you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company. This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC).
Getting Started Telephone base installation Install the telephone base as shown below. Choose a base location away from electronic equipment such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug telephone line cord into telephone jack. NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111.
Getting Started Battery installation & charging After battery installation, place each handset in the base or charger and allow to charge for at least 16 hours before use.You can keep the battery charged by returning the handsets to the base or charger after each use. When the battery is fully depleted, a recharge takes about 12 hours. The average talk time on a fully charged battery is about eight hours depending on environmental conditions and the standby time is approximately fours days.
Getting Started Wall mounting The base can be installed on any standard wall phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1) Connect telephone line cord and power adapter to telephone jacks and wall jacks, as shown on page 6. 2) Install wall mount bracket onto the set.
Getting Started Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset. Rotate and pull to remove. Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap).
Telephone Operation Elapsed time PHONE 00:00:12 Basic handset operation Making and answering calls To answer an incoming call, press PHONE (or SPEAKER, or any dial pad key). To make a call, press PHONE or SPEAKER, then dial a number. Press OFF to hang up. NOTE: If you have accessed the directory or call log, you will need to press OFF/CLEAR more than once to hang up. To preview numbers before dialing, enter numbers first, then press PHONE or SPEAKER to dial.
Telephone Operation Basic base operation Redial Making and answering calls To answer an incoming call, press SPEAKERPHONE (or any dial pad key). To make a call, press SPEAKERPHONE, then dial a number. Press SPEAKERPHONE again to hang up. Speakerphone NOTE: If you have accessed the directory or Caller log, you will need to press CLEAR then SPEAKERPHONE to hang up. To preview numbers before dialing, enter numbers first, then press SPEAKERPHONE to dial.
Telephone Operation Options while on calls - Handset and Base Volume Flash Off Volume control Press the top ( + ) or the bottom ( - ) of the VOLUME button on the handset or press ^ or V of the VOLUME button on the base to adjust listening volume. Each button press raises or lowers volume by one level. When you change the volume level, the new setting is saved. The new volume level will be applied each time you use the handset, speakerphone or headset.
Telephone Operation Options while on calls - Handset and Base Mute Press MUTE to silence the microphone.You will see MICROPHONE MUTED in the display for four seconds. A MUTE indicator will stay in the display while the call is muted. If you are using the base speakerphone, the MUTE button indicator will also be on.You will be able to hear, but the person on the other end will not be able to hear you until you press MUTE again and resume speaking.
Telephone Operation Intercom calls Intercom calls If you have more than one handset, use the intercom feature to have conversations between the handsets and base. • Press the INTERCOM button on a handset or on the base to initiate an intercom call. • After entering the number of the handset (or 0 for base) you wish to intercom with, your handset (or base) will call the other handset or base. Press INTERCOM. Select station to page.
Telephone Operation Call forward An external call can be forwarded between the following parties: • From one handset to another handset. • From a handset to the base. • From the base to a handset. Call forward You can forward an external call from one handset to another handset or to the base. • Press and hold INTERCOM.You will see ENTER HANDSET #. • Enter the handset number (or 0 for the base) to which you want to forward the call. The display will show CALL FORWARDED.
Telephone Operation Call transfer An external call can be transferred between the following parties: • From one handset to another handset. • From a handset to the base. • From the base to a handset. Call transfer During a conversation you can transfer the call to another handset or to the base. • Press INTERCOM (the external call is put on hold). You will see ENTER HANDSET #. • Enter the handset number (or 0 for the base) to which you want to transfer the call.
Highlighted menu item > DIRECTORY CALL LOG Telephone Operation Handset settings At the feature menu you can change settings to program how the telephone works. Press MENU, then use the ^V buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a > symbol. Press SELECT to select the highlighted item. Press OFF at any time to cancel an operation, back up to the previous menu, or exit the menu display.
Telephone Operation Handset settings LANGUAGE ENGLISH >DIRECTORY CALL LOG >CLR VOICE MAIL DIAL TYPE Language At this menu you can select the language used in all menus and screen displays. Use the ^V buttons to select English, Spanish, or French, then press SELECT to save your preference. CLR Voice Mail If you subscribe to a voice mail service provided by your local telephone company, you will receive a text message on the handset when you have new voice mail.
Highlighted menu item > DIRECTORY CALL LOG Telephone Operation Base settings At the feature menu you can change settings to program how the telephone works. Press SELECT/MENU, then use the ^V buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a > symbol. Press SELECT/MENU to select the highlighted item. Press CLEAR at any time to cancel an operation, back up to the previous menu, or exit the menu display.
Telephone Operation Base settings LANGUAGE ENGLISH >DIRECTORY CALL LOG >CLR VOICE MAIL HANDSET LOCATOR TURN INDICATOR OFF? >CLR VOICE MAIL HANDSET LOCATOR Language At this menu you can select the language used in all menus and screen displays. Use the ^V buttons to select English, Spanish, or French, then press SELECT/ MENU to save your preference.
Telephone Operation Base settings >HANDSET LOCATOR DISPLAY BASE ID >DISPLAY BASE ID DIAL TYPE Handset Locator This feature is used as an aid to locate the handset(s). It can only be activated from the base. Press SELECT/ MENU and then press the ^ or V key until the HANDSET LOCATOR option is shown. Press SELECT/MENU. The screen on the base will show PAGING ALL HANDSETS and start the paging tone at the handset(s) for 60 seconds.
Directory PAT JOHNSON 908-555-0100 Shared directory The directory is stored in the base, and is shared by all handsets and base. Changes made at any one handset or base will be reflected in all. Memory capacity Handset: 50 entries Base: 50 entries The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. A convenient search feature can help you find and dial numbers quickly (see page 25).
Directory HANDSET 1 New Directory entries To create a new directory entry > DIRECTORY CALL LOG Press SELECT/MENU, then press SELECT/MENU to choose DIRECTORY. Press V to highlight STORE. Press SELECT/MENU, then enter the telephone number when prompted. Use the dial pad to enter up to 32 digits, then press SELECT/MENU. You will be notified if the number is already in your directory. > STORE REVIEW To insert a number from your redial list, press REDIAL, then ^V to find the number, then press SELECT/ MENU.
Directory New Directory entries Storing the entry Press SELECT/MENU to store your new directory entry. To change it later, see page 26.
Directory Directory search Andrew 555-6789 Press DIR to display the first listing in the directory. You can then use the ^ or V to browse through the directory, or search to find a specific entry. Press CLEAR at any time to exit the directory. NOTE: You can also display the first listing in the directory by pressing SELECT/ MENU twice to choose DIRECTORY, and then SELECT/ MENU again to choose REVIEW.
Directory To dial, delete, or change entries To dial a number When any directory entry is displayed: Andrew 555-6789 • If the phone is not in use, press PHONE (or SPEAKER) on the handset or SPEAKERPHONE on the base to dial the displayed number. OR • If you have dial tone or are already on a call, press SELECT to dial the displayed number. EDIT NUMBER 555-6789_ To delete an entry When any directory entry is displayed, press DELETE to delete the displayed entry from the directory.
Caller ID Log CHARLIE JOHNSON 1-888-883-2445 AM NEW 11/23 10:01 How Caller ID works If you subscribe to Caller ID service provided by your local phone company, information about each caller will be displayed after the first ring. Caller’s name Base: 50 entries Caller’s number CHARLIE JOHNSON 1-888-883-2445 AM NEW 11/23 10:01 Appears when new call is received Time of call Date of call Handset: 50 entries Information about the last 50 incoming calls is stored in the call log.
Caller ID Log About names Names of callers will be displayed only if this information is provided by your local telephone company. If the telephone number of the person calling exactly matches a number in your directory, the name that appears on the screen will match the name that you entered into your directory. (Example: If Christine Smith calls, her name will appear as Chris if this is how you entered it into your directory.
Caller ID Log HANDSET 1 6 NEW CALLS NEW To review the call log To review the call log Pat Williams 555-1234 AM 10:31 Press CID to review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left. NEW 11/23 To return a call When any Caller ID entry is displayed: • Chris Thompson 908-555-0100 AM 11/23 10:21 NEW If the phone is not in use, press PHONE (or on the handset or SPEAKERPHONE on the base to dial the displayed number.
Caller ID Log To review the call log Other options • Press DELETE to delete this entry from your call log. • Press and hold DELETE to delete all entries from your call log. When asked to confirm, press SELECT to clear your call log of all entries, or OFF or CLEAR to exit and leave all call log entries intact. • Press SELECT (when the phone is not in use) to copy this entry into your directory. If the name or number is not provided, you will be prompted to enter them (see page 23).
Answering System Operation Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Messages will remain available for replay until you delete them. Message counter Number of messages (or during playback, message number currently playing). Press to delete message currently playing; hold to delete all old messages (see page 36).
Answering System Operation Day and time announcements To set day and time Before playing each message, the answering system announces the day and time the message was received. 1. Press TIME/SET The system will announce the current clock setting, then announces “To begin setting the clock, press TIME/SET, then press CHANGE to change the setting or press TIME/SET to continue.¨ 2. Press TIME/SET 3. Press CHANGE until the system announces the correct day, then press TIME/SET. 4.
Answering System Operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. Elapsed recording time (seconds). 1. Press to stop recording. MENU “Announcement. Press PLAY or press RECORD. To continue setup, press MENU.” 2. (Play/Stop) (Plays announcement previously recorded). OR 2. REC/MEMO “Record after the tone. Press STOP when you are done.” 3.
Answering System Operation A Announcement Only mode A is displayed when Announce Only is activated. In announce only mode, callers hear an announcement but cannot leave messages. This option can be used, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date. 1. MENU Announcement Only on or off “Announcement only, record no messages. To change the setting press CHANGE.
Answering System Operation Changing feature options Menu features can be changed to program how the answering system operates. Press MENU repeatedly to hear each feature. Press CHANGE when you hear the feature you want to modify. 1. MENU Press until desired feature is heard (see list at right). 2. CHANGE Press until desired selection is heard. 3. MENU Press to set selection and move to next menu option. -OR- Feature options (Default settings underlined).
Number of messages waiting (or, during playback, message number currently playing). Answering System Operation Message playback Press PLAY/STOP to hear messages. The system announces the number of messages, then begins playback. If you have new messages waiting, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all messages (oldest first). Press PLAY/STOP to begin or end message playback. Announcements 1.
Answering System Operation Recording and playing memos Elapsed recording time (seconds). 1. Press to stop recording. To record a memo REC/MEMO “Record after the tone. Press STOP when you are done.” 2. Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages.You can record a memo as a reminder to yourself, or leave a message for someone else if other members of your household use the answering system. Speak into microphone. Press REC/MEMO.
Answering System Operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter Message counter displays 0 No messages. 1-98 Number of messages/memos, or message number currently playing (flashes if you have new messages). 10-99 Current remote access code while setting (see page 35 and 39). 1-8 Current volume level while adjusting.
Answering System Operation 1. Dial your telephone number from any touch-tone phone. 2. When system answers, enter two digit remote access code (19 unless you have changed it). 3. Enter remote commands (see list at right). 4. Hang up to end call and save all undeleted messages. Remote access A two digit security code is required to access your answering system from any touch-tone phone. This code is 19 by default; see page 35 to change it. Play all messages Press to hear all messages.
Answering System Operation Remote access Help menu Press to hear list of features and commands. *5 Turn system off Press to turn off answering system. Incoming calls will no longer be answered. Turn system on If off, system will answer after 10 rings. Enter your access code, then press 0 to turn on.
Appendix Screen icons Handset screen icons Handset 1 MUTE NEW 11/23 10:01 Ringer off. Battery charging (animated display). AM Low battery (flashing); place handset in base or charger to recharge. MUTE Microphone is muted. NEW New calls (press CID to review call log). BASE Base screen icons MUTE NEW 11/23 10:01 AM Ringer off. MUTE Microphone is muted. NEW New calls (press CID to review call log).
Appendix Alert tones & indicator lights Handset alert tones Two beeps Out of range during off-hook. Two short beeps Press VOLUME keys while the volume levels are already at limits. Four short beeps Low battery warning. Confirmation tone Programming command completed successfully. Base alert tones One beep every 10 Message Alert. seconds A series of beeps Press VOLUME keys while the volume levels are already at limits. Confirmation tone Programming command completed successfully.
Appendix Handset display screen messages Screen display messages PHONE The handset is in use. ENDED The handset is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL You are saving to a full directory. MICROPHONE MUTED The call is on mute. SPEAKER The handset speakerphone is in use. LOW BATTERY The battery needs to be recharged. INCOMING CALL There is a call coming in. NEW VOICE MAIL There are new voice mail messages.
Appendix Handset display screen messages Screen display messages WARNING CHECK • The battery is not installed or not installed properly in the handset. BATTERY! OR • The battery needs to be replaced. OR • An incorrect battery has been installed by mistake. Use only supplied battery or AT&T replacement battery model 27910. PLACE IN CHARGER The battery is very low. The handset should be placed in the base unit or charger. CHARGING A handset with a low battery has been placed in the base unit or charger.
Appendix Base display screen messages Screen display messages SPEAKER The speakerphone is in use. ENDED The speakerphone is on hook. NO ENTRIES You are accessing an empty directory or call log. LIST FULL You are saving to a full directory. MICROPHONE MUTED The call is on mute. INCOMING CALL There is a call coming in. PAGING ALL HANDSETS The base is paging handset(s). CALLING HANDSET X Calling a handset. EXT. IN USE An extension phone is in use.
Appendix Adding new handsets Your telephone can accommodate up to four cordless handsets. You can add new handsets (E560-2, purchased separately) to the E5655 at any time, but each handset must be registered with the base before use. The handset provided with your E5655 is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (Handset 2, Handset 3, or Handset 4).You can register a maximum of 4 handsets.
Appendix Replacing a handset If you are replacing a handset on a system that has the maximum number of registered handsets (four) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then re-register all handsets. To de-register all handsets • Press the *883244# on the base dial pad. • Press SELECT/MENU on the base.
Appendix Re-Registering a handset You can re-register handsets after de-registering from the base. Or you can re-register handsets to a new base unit, if you have replaced your base unit for any reason. To re-register a handset: • Make sure your handset batteries are properly installed and charged. • Your handset will display ENTER BASE ID. • On your handset enter the 15-digit Base ID number from the base menu (see page 46).
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222-3111. Problem Suggestion My telephone does not work at all • Make sure the battery pack is installed and charged correctly (see page 7). For optimum daily performance, return the cordless handset to the telephone base after use.
Appendix Troubleshooting Problem Suggestion The CHARGING light is off • Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric. • Make sure the power adapter and telephone line cords are plugged in correctly and securely. • Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.
Appendix Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call • Make sure the ringer is on. (See page 17 for handset and page 19 for telephone base). • Make sure the telephone line cord and power adapter are plugged in properly (see page 6). • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. • There may be too many extension phones on the telephone line to allow all of them to ring simultaneously.
Appendix Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. My caller ID features are not working properly • Other electronic products can cause interference to your cordless telephone.
Appendix Troubleshooting Problem Suggestion I hear noise in the cordless handset, and none of the keys or buttons work • Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone. • The caller may not be calling from an area which supports caller ID.
Appendix Troubleshooting Problem Suggestion The answering system does not record message • Make sure the answering system is turned on. When the answering system is on, the red light on the ANSWER ON/OFF key is lit. • Make sure the Announcement Only feature is off (see page 34). • The memory is full. Delete some of the existing messages from the system (see page 36). • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.
Appendix Troubleshooting Problem Suggestion CL flashes in message window • Reset the clock in the answering system (see page 32). Common cure for electronic equipment • If the unit is not responding normally, try putting the cordless handset in the telephone base or the charger. If it does not seem to respond, try the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the battery on the cordless handset and the spare battery in the telephone base.
Appendix Technical specifications RF Frequency Band (Handset to base) 2400 MHz — 2483.5 MHz RF Frequency Band (Base to handset) 5725 MHz — 5850 MHz Channels 95 Channel Spacing 864 KHz Output Power Handset: 17~21 dBm Base: 26~30 dBm Sensitivity -96 dBm Modulation GFSK Operating Temperature 32°F — 122°F 0°C — 50°C Base Unit Voltage (AC Voltage, 60Hz) 96 — 130 Vrms Base Unit Voltage (AC Adapter Output) 9VDC @800mA Handset Voltage 3.2 — 4.7 VDC 700mAH Replacement Battery Model 27910 3.
Appendix Index A AC adapter, 6, 8 Adding new handsets, 46 Alert tones, 42 Answering calls, 10, 11 Answering system, 31-40 Incoming calls, answering, 10, 11 Indicator lights, 42 Intercom, 14 L Last number redial, 10, 11 Low battery, 7 B Battery charging, 7 Battery installation, 7 Belt clip, 9 M Making calls, 10, 11 Menus, 2 Messages, 31-40 Mute, 13 C Call forward, 15 Call transfer, 16 Call waiting, 12 Caller ID, 27 add entries to phone directory, 30 delete entries, 30 dial entries, 29 CLR Voice Mail, 18
Appendix Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Fold here. Action Remote Command Play all messages........................ Play new messages.................... Delete the message.................. Delete all old messages........... Repeat a message...................... Stop....................
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