User’s manual 2.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety instructions on pages 39-41 of this manual. Please thoroughly read the user’s manual for all the feature operation and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com Model #: E2801 Type: 2.
You must install and charge the battery before using the telephone. STOP! See page 7 for easy instructions. For customer service or product information, visit our website at www.telephones.att.com. CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: • Use only the supplied rechargeable battery or replacement battery (model 27910, part number 89-0099-00-00) or equivalent.
User's manual 2.4 GHz Cordless Telephone E2801 with caller ID/ call waiting Table of contents Getting started Appendix Screen icons, indicator lights & tones................................................29 Handset display screen messages..........................................30 Troubleshooting................................. 32 Important safety instructions...... 39 FCC Part 68 and ACTA................... 42 FCC Part 15......................................... 44 Limited warranty...................
Getting started Quick reference guide Cordless handset CID/- VOLUME MENU/SELECT Press to scroll down while in menus. Press to display caller ID information (page 27). While entering names or numbers, press to move the cursor to the left ����������������������������� (page 19)�������������������� . Press to decrease the listening volume while on a call (page ���������� 13)�. Press to display the menu. Once in the menu, press to select an item or save an entry or setting.
Getting started Quick reference guide Telephone base CHARGE/IN USE On when the cordless handset is properly positioned to charge in the telephone base. Flashes during an incoming call’s ringing. Flashes when the handset is in use, or when another telephone on the same line is in use. VOICEMAIL Flashes when there are new voicemail (requires voicemail service from your local telephone company). HANDSET LOCATOR Press to make the handset beep (page 12).
Getting started Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: User’s manual Quick start guide 2.4 GHz Cordless Telephone E2801 2.
Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not connected to a wall switch. The telephone base can be placed on a flat surface or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.
Getting started Telephone base installation 1. Plug one end of the telephone line cord 2. Plug the small end of the power adapter into the telephone jack at the bottom of the telephone base. into the power jack at the bottom of the telephone base. 3. Route cords through slots. 5. Plug the other end of the telephone line cord into a telephone jack. 4. Plug the large end DSL filter (Optional for DSL users, see number four in the note section below.
Getting started Battery installation & charging After installing the battery, you may be able to make and receive short calls.� For best performance, place the handset in the telephone base and charge for 16 hours before use. You can keep the battery charged by returning the handset to the telephone base after use. When the battery is fully depleted, a recharge takes about 12 hours.
Getting started Installation options Tabletop mount Wall mount Telephone outlet mounting plate with mounting studs Wall mounting The telephone base comes with the bracket mounted for tabletop use. If wall mounting is desired, a telephone outlet wall mounting plate with mounting studs is required. This mounting plate with studs may be available for purchase from many hardware or consumer electronics retailers and may require professional installation. 1.
Getting started Installation options 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots and on the telephone base, then press the other bracket tabs into slots and as shown on the right. 4. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. To mount the telephone on the wall, position the mounting holes and over the telephone outlet mounting studs.
Getting started Belt clip & optional headset Install belt clip as shown (optional). Snap belt clip into the notches on both sides of handset. To release belt clip from handset, lift one side of the belt clip out of the notch. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To order an AT&T 2.5 mm headset, visit our website at www.telephones.att.
Telephone operation Elapsed time PHONE������������� 00:00:12 Basic operation Making and answering calls To answer an incoming call, press PHONE/FLASH or SPEAKER, or any dial pad key (0-9, * or #) on the handset. To make a call, press PHONE/FLASH ��� or SPEAKER, then dial a number. Press OFF/CLEAR or place the handset in the telephone base to hang up. To predial (preview numbers before dialing), press DELETE or OFF/CLEAR anytime to make corrections, then press PHONE/FLASH ��� or SPEAKER to dial.
Telephone operation Basic operation Last number redial REDIAL 555-1234 Press REDIAL/PAUSE to display the most recently dialed numbers (up to 32 digits). Press CID/-VOLUME or DIR /VOLUME+ repeatedly to view up to five recently called numbers. The handset beeps twice at the beginning or end of the list. Press OFF/CLEAR to exit. Press PHONE/FLASH or SPEAKER to redial any displayed number. Or press PHONE/FLASH then REDIAL/PAUSE to dial the most recently dialed number (up to 32 digits).
Telephone operation Options while on calls Volume control Volume Press CID/-VOLUME or DIR /VOLUME+ to adjust listening volume. Pressing CID/-VOLUME decreases the volume. Pressing DIR /VOLUME+ increases the volume. When changing the volume level, the new setting is saved. Flash Tone Mute NOTE: The hands-free speakerphone and headset listening volume are adjusted separately.
Telephone operation Handset settings 1. MENU then >RINGER VOLUME 2. SELECT RINGER: twice Use the menu to change the handset feature settings. Press MENU/SELECT, then press CID/-VOLUME or DIR /VOLUME+ to display the feature to be changed. When scrolling through the menu, the displayed menu item is always highlighted with a > symbol. Press MENU/SELECT to select the displayed menu item. Press OFF/CLEAR anytime to cancel an operation or back up to the previous menu.
Telephone operation Handset settings 1. MENU then times three This feature allows you to choose one of 10 ringer tones. Press CID/-VOLUME or DIR /VOLUME+ to sample each ringer tone. Press MENU/SELECT to confirm your selection. >RINGER TONE 2. SELECT then Ringer tone or RINGER TONE: 6 3. SELECT 1. MENU then times Key tone four >KEY TONE 2. SELECT then or The handset is factory set to beep with each key press.
Telephone operation Handset settings 1. MENU then times five This feature allows you to select the language used in all menus and screen displays. Press CID/-VOLUME or DIR /VOLUME+ to select ENGLISH, FRANCAIS or ESPANOL. Press MENU/SELECT to save your preference. >LANGUAGE 2. SELECT then or >ENGLISH 3. SELECT 1. MENU then seven times Language Dial type Using this menu, choose TONE or PULSE (rotary) dialing. The telephone is factory set to TONE.
Telephone operation 1. MENU then times six Handset settings >CLR VOICE MAIL 2. SELECT then CLEAR: YES 3. SELECT or Clear voicemail indication If you subscribe to voicemail services provided by your local telephone company, NEW VOICE MAIL and a icon will appear on the handset display when you have a new voicemail message. The VOICEMAIL light on the telephone base will flash. Follow the steps on the left to manually remove the NEW VOICE MAIL message, icon and ture off the VOICEMAIL light.
Directory Pat Williams 555-1234 Memory capacity The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters. For information about a search feature which can help you find and dial numbers quickly see page 21. Timeouts and error messages If you pause for too long while creating an entry, the process will time out and it will be necessary start again. If all memory locations are in use, the screen will display DIRECTORY FULL.
Directory HANDSET 1 New directory entries To create a new directory entry 1. Press MENU/SELECT, then press MENU/SELECT to choose DIRECTORY. Press CID/-VOLUME to highlight STORE. Press MENU/SELECT, then enter the telephone number when ENTER NUMBER is prompted. MENU >DIRECTORY Press the dial pad to enter up to 32 digits. • To copy a number from redial, press REDIAL/PAUSE and then press CID/-VOLUME or DIR /VOLUME+ to locate the number to copy. Press MENU/SELECT to copy the number.
Directory 5. SELECT ENTER NAME New directory entries 555-1234 To enter a name When ENTER NAME is prompted, use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key will cause characters to be displayed in the following order: 6. Dial key 2 # 3 ’ 4 , 5 - 6 .
Directory HANDSET 1 Directory search To browse through the directory 1. DIR Andrew 555-6789 2. or Press DIR /VOLUME+ to display the first listing in the directory. Press CID/-VOLUME or DIR /VOLUME+ to browse through the directory for a specific entry. Entries will be displayed alphabetically by the first letter in the name. Press OFF/CLEAR anytime to exit the directory.
Directory HANDSET 1 To dial, edit or delete entries To dial a displayed number 1. DIR When any directory entry is displayed, press SPEAKER or PHONE/FLASH to dial the displayed number. Andrew 555-6789 To edit a name 2. SELECT. >EDIT NAME When any directory entry is displayed, follow the steps on the left to edit the name. Press DIR CID/-VOLUME to move the cursor to the left or /VOLUME+ to move the cursor to the right. Press DELETE to erase characters, or press and hold to erase all characters.
Directory HANDSET 1 To dial, edit or delete entries To edit a number 1. DIR Andrew 555-6789 When any directory entry is displayed, follow the steps on the left to edit the number. Press DIR CID/-VOLUME to move the cursor to the left or /VOLUME+ to move the cursor to the right. Press DELETE to erase digits, or press and hold to erase all digits. 2. SELECT then >EDIT NUMBER 3. SELECT Andrew 555-6789_ Press the dial pad to enter up to 32 digits.
Caller ID operation Information about caller ID with call waiting CHRISTINE SMITH 908-555-0100 10:01AM 11/23 This product has a caller ID function with call waiting feature which works with service from your local telephone company. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call. It may be necessary to change your telephone service to use this feature.
Caller ID operation How caller ID works CHRISTINE SMITH 908-555-0100 If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring. Caller’s name 10:01AM 11/23 CHRISTINE SMITH Caller’s number 908-555-0100 Appears when the call is missed and un-reviewed. NEW Time of call 10:01AM 11/23 Date of call Information about the last 50 incoming calls is stored in the call log.
Caller ID operation About names Names of callers will be displayed only if the information is provided by your local telephone company. Chris 908-555-0100 10:01AM 11/23 If the telephone number of the caller matches an exact number in your directory, the name that appears on screen will match the name already in the directory. Example: If Christine Smith calls, her name will appear as Chris if this is how it was entered in the directory.
Caller ID operation 6 MISSED CALLS To review the call log To review the call log 1. CID Pat Williams 555-1234 NEW 10:31PM 11/23 2. or Jeffrey Adams 555-9876 NEW 10:21AM 11/23 Chris Thompson 908-555-0100 NEW 10:11AM 11/23 3. PHONE - OR 3. # Press CID/-VOLUME to review the call log. The call log displays the caller ID entries in reverse chronological order. The most recent call is displayed first. Press CID/-VOLUME or DIR /VOLUME+ ���������������������� to scroll through the list.
Caller ID operation To review the call log Other options while reviewing the call log • Press DELETE to delete the current entry from the call log. • Press and hold DELETE to delete all entries from the call log. When asked to confirm, press CID/-VOLUME to choose YES then MENU/SELECT to clear the call log of all entries, or press CID/-VOLUME to choose NO then MENU/SELECT to exit and leave all call log entries intact. • Press MENU/SELECT to copy this entry into the directory.
Appendix Screen icons, indicator lights & tones Screen icons & alert tones Screen icons Battery charging (animated display). HANDSET 1 Low battery (flashing); place handset in telephone base to recharge. MUTE NEW 10:01AM Speakerphone is in use. 11/23 New voicemail messages are received. Ringer off. MUTE Microphone is muted. NEW Missed and un-reviewed calls. Handset alert tones Two short beeps The volume level is at the maximum or minimum setting. Four short beeps Low battery warning.
Appendix Handset display screen messages Screen display messages XX MISSED CALLS There are new calls in the caller ID log. ALREADY SAVED The telephone number entered is already stored in the directory. CALL LOG EMPTY You are accessing an empty call log. CHARGING The handset with a low battery has been placed to charge in the telephone base. CHECK BATTERY! The battery is not installed or not installed properly in the handset. -OR- The battery needs to be replaced.
Appendix Handset display screen messages Screen display messages LOW BATTERY The battery needs to be recharged. MICROPHONE ON MUTE has been turned off and the person on the other end can hear you. MICROPHONE MUTED The call is on mute. NEW VOICE MAIL There are new voicemail messages. NO LINE There is no telephone line connected. NO SIGNAL and then CALL ENDED During a call, the handset is no longer connected with the telephone base. Try moving it closer to the telephone base.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111; in Canada, call 1 (866) 288-4268. My telephone does not work at all. • Make sure the battery is installed and charged correctly (see page 7). For optimum daily performance, return the cordless handset to the telephone base after use.
Appendix Troubleshooting I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. • Check that all the telephones connected to the same telephone line are hung up. • Makes sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service in your area.
Appendix Troubleshooting • It may be necessary to purchase a new battery. Please refer to the Battery installation & charging section of this user's manual (page 7). • The telephone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual (page 45) for further instruction. The CHARGE light is off. • Clean the metallic charging contacts on the cordless handsets each month using a pencil eraser or a dry non-abrasive fabric.
Appendix Troubleshooting • Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. • Test a working telephone at the same telephone jack.
Appendix Troubleshooting • Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as as possible. These devices include: routers, radios, radio towers, page towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones. There is noise or interference during a telephone conversation. • The handset may be out of range.
Appendix Troubleshooting • Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply). • Other cordless telephones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another.
Appendix Troubleshooting The system does not receive caller ID or the system does not display caller ID during call waiting. • Make sure you subscribe to Caller ID with Call Waiting features services provided by the local telephone company. • The caller may not be calling from an area which supports caller ID. • Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.
Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important safety instructions Especially about cordless telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important safety instructions • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: • Remain on the line and briefly explain the reason for the call before hanging up. • Perform such activities in off-peak hours, such as early morning or late evening.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America call 1(800) 222-3111 or visit www.telephones.att. com; In Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 4.
Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7.
Appendix Technical specifications RF frequency band (handset to base) 2400 MHz — 2483.5 MHz RF frequency band (base to handset) 2400 MHz — 2483.5 MHz Channels 95 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC adapter input) AC 117V 60Hz Telephone base voltage (AC adapter output) DC9V 300mA Handset voltage 3.6V 600mAh Ni-MH battery Telephone operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC).
Appendix Index A AC adapter, 6 Alert tones, 38 Answering calls, 11 Incoming calls, answering, 11 Indicator lights, 29 L Last number redial, 12 Low battery, 7 B Batteries, 7 Belt clip, 10 M Making calls, 11 Menus, 14 Mute, 13 C Call waiting, 13 Caller ID, 24-28 add entries to phone directory, 28 delete entries, 28 dial entries, 27 Clear voicemail indication, 17 N Names, enter into directory, 20 search for, 21 O Operating range, 48 D Delete call log entries, 28 Delete redial entries, 12 Dialing, from a
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