User Manual 2.
Congratulations on your purchase of this AT&T product. Before using this telephone system, you must read Important Safety Instructions on pages 45 to 47 of this manual. NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product, available accessories, or any other related issues. Call Toll Free 1 (800) 222-3111 In Canada, Call 1 (866) 288-4268 or visit our website at www.telephones.att.com Model No.: AT&T E2727B Product Name: 2.
IMPORTANT Information about Caller ID with Call Waiting This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who is calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature. Contact your phone service provider if: • You have both Caller ID and Call Waiting, but as separate services (you may need combined service).
You must install and charge the battery before using the telephone. STOP! See page 7 for easy instructions. For customer service or product information, visit our web site at www.telephones.att.com or call 1-800-222-3111. In Canada, call 1-866-288-4268. CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: • Use only Replacement Battery 3301 (SKU 91076. Part Number 80-5071-00-00). • Do not dispose of the battery in a fire.
User Manual 2.4 GHz Cordless Telephone / Answering System E2727B with Caller ID & Call Waiting 14 Table of contents Getting Started To delete call log entries ..................26 To add entries to phone directory ..27 Quick reference guide ........................ 2 Parts checklist ...................................... 4 Before you begin .................................. 5 Telephone base installation................ 6 Battery installation & charging .......... 7 Wall mounting .......................
Getting Started Quick reference guide Cordless Handset 02 MISSED CALLS 8/12 10:06 Date PHONE/FLASH Time MENU/SEL/TRANSFER Press to display menu, or to store a programming option (see pages 10-11). During a call, press to transfer a call (see page 15). Press to make or answer a call. During a call, press to receive an incoming call if Call Waiting is activated (see page 14). CID AM V While in menus, press to scoll down. When phone is not in use, press to display call log entries (see page 24).
Getting Started Quick reference guide Telephone Base 14 CHARGE/IN USE Flashes when one of the cordless handsets is in use. On steady when the cordless handset is properly positioned to charge in the base. Flashes during an incoming call’s ringing. HANDSET LOCATOR Press to page the cordless handsets. Press again, press OFF on cordless handset, or place cordless handset in the base or charger to cancel the page. Answering System Controls (see pages 28-36) 14 Press to play or stop playing messages.
Getting Started Parts checklist Save your sales receipt and original packaging in case you need to ship your telephone for warranty service.
Getting Started Before you begin Caller ID and Call Waiting Telephone Operating Range Caller ID with Call Waiting features in this telephone let you see who's calling before you answer the phone, even when you're on another call. These features require services provided by your local telephone company. The cordless telephone handset operates with the maximum power allowed by the Federal Communications Commission (FCC).
Getting Started Telephone base installation Install the telephone base as shown below. Choose a location in a central location within the home and: • Away from any other cordless (wireless) device such as cordless telephones, 802.11 wireless router (for example, WiFi). • Away from other electronic equipment, microwave oven, television, computer, etc.
Getting Started Battery installation & charging After battery installation, place the cordless handset in the base or charger and allow to charge for at least 16 hours before use. You can keep the battery charged by returning the cordless handset to the base or charger after each use. When the battery is fully depleted, a recharge takes about 16 hours. The talk time on a fully charged battery is about four hours depending on environmental conditions, and the standby time is approximately five days.
Getting Started Wall mounting The base can be installed on any standard phone outlet as shown below. Choose a location in a central location within the home, away from electronic equipment such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1) Connect telephone line cord and AC power cord to telephone jack and wall jacks, as shown on page 6. 2) Install wall mount bracket onto set.
Getting Started Belt clip & optional headset Snap belt clip into notches on side of cordless handset. Rotate and pull to remove. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. Plug 2.5 mm headset into jack on side of cordless handset (beneath small rubber cap).
Telephone Operation Cordless handset programming Each cordless handset operates as an individual unit. The ringer sound, ringer volume, date/time, dial mode and language must be programmed separately for each cordless handset. Follow the steps below to program the cordless handset. To stop at any time, press OFF. Choose cordless handset ringer sound 1. Press MENU to begin programming. 2. Press ^ or V until the screen displays RINGER: and the current setting. 3.
Telephone Operation Cordless handset programming DIAL MODE: TONE MESSAGE WAITING CLEAR? YES Choose dial mode The dial mode defaults to TONE. If you do not have touch tone service, you’ll need to change the setting to pulse by following these steps: 1. Press MENU to begin programming. 2. Press ^ or V until the screen displays DIAL MODE: and the current setting. 3. Press SELECT to start changing current setting. 4. Press ^ or V to display TONE or PULSE. 5.
Telephone Operation Basic cordless handset operation Making and answering calls To answer an incoming call, press PHONE (or SPEAKER, or any dial pad key). To make a call, press PHONE or SPEAKER, then dial a number. Press OFF or place the cordless handset back in the base or charger to hang up. MENU /SEL TRANSFER To preview numbers before dialing, enter numbers first, then press PHONE or SPEAKER to dial. Press V at any time to make corrections as you are entering numbers.
Telephone Operation Base operation Handset Locator Press to page all cordless handsets for up to 60 seconds. Press again, press OFF on cordless handset, or place cordless handset in the base to cancel the page. 14 NOTE: Pressing OFF on any cordless handset will cancel the page on that cordless handset, but will not cancel the page. NOTE: If one of the cordless handsets is charging in the base, pressing HANDSET LOCATOR does not generate a paging tone.
Telephone Operation Options while on calls Volume control V^ Volume Flash MENU /SEL TRANSFER While on a call, press the VOLUME buttons on the cordless handset to adjust listening volume. To adjust the speakerphone listening volume, press SPEAKER, then press the VOLUME buttons. Call waiting If you have Call Waiting service, you will hear a beep if someone calls while you are already on a call. Press FLASH to put your current call on hold and answer the new call.
Telephone Operation Call transfer Call transfer MENU /SEL TRANSFER MUTE CHAN MENU /SEL TRANSFER REDIAL MUTE CHAN REDIAL During a conversation, you can transfer the call to the other cordless handset. • Press TRANSFER to transfer the external call to the other cordless handset.Your cordless handset will display CALL TRANSFERRED and the destination handset will begin ringing. • To answer the call, press PHONE or SPEAKER. NOTES: 1.
Directory Memory capacity PAT JOHNSON 5550100 MENU /SEL TRANSFER Each cordless handset has its own directory. Each directory can store up to 30 entries (including nine speed dial locations). Each entry can contain a number up to 24 digits, and a name up to 15 letters long. A convenient search feature can help you find and dial numbers quickly (see page 20). Speed dialing MUTE CHAN REDIAL On the cordless handset, the nine memory locations (1 through 9) are reserved for numbers you dial frequently.
Directory NOTE: If all memory locations are in use, an error tone will sound when you attempt to enter a number. This means the memory is full, and you will not be able to store a new number until you delete an existing one. 1 MENU On the cordless handset, the numbers called most frequently can be stored in speed dial locations 1-9 and dialed with only two button presses. You can enter 9 Speed Dial numbers of up to 24 digits. Each number is stored in a one-digit speed dial location (1-9).
Directory NOTE: If all memory locations are in use, an error tone will sound when you attempt to enter a number. This means the memory is full, and you will not be able to store a new number until you delete an existing one. 1 MENU Entering names into directory To enter a name Use the dial pad and the chart below to enter a name (up to 15 characters).
Directory 4 SELECT ENTER NUMBER Entering numbers into directory To enter a number Use the dial pad to enter up to 24 digits. When the number is complete, press SELECT. 5 Options while entering numbers: PAT JOHNSON 5556789_ 6 SELECT DISTINCT RING? N 5556789 7 SELECT • Press V to erase digits if you make a mistake. • Press PAUSE to enter a 4-second dialing pause. To assign a distinctive ring Press ^ or V to select Y (yes) or N (no).
Directory 1 ^ DIR DIRECTORY 2 ^ ADAM Directory search Follow the steps on the left to browse through the directory or search to find a specific entry. You can press OFF anytime to exit the directory. To browse through the directory 5551234 To display first entry ^ BETH To browse, press DIR then press V or ^to scroll through all entries one by one. A D appears in the display of each entry that has been assigned a distinctive ring (see page 19).
Directory 1 DIR DIRECTORY 2 ^ Changing directory entries When any entry is displayed, press SELECT to see options. Press V or^ to highlight the option you want (blinking text), then press SELECT again to select it. ADAM 5551234 To edit an entry 3 SELECT SPEED EDIT ERASE 5551234 ^ SPEED EDIT ERASE 5551234 ^ SPEED EDIT ERASE 5551234 Press SELECT to choose blinking option When EDIT is blinking, press SELECT.
Caller ID Operation How Caller ID works PAT JOHNSON * 908-555-0100 8/12 10:06AM If you subscribe to Caller ID service provided by your local phone company, information about each caller will be displayed between the first and second ring. An asterisk, means same caller has called more than once consecutively.
Caller ID Operation About names PAT JOHNSON * 908-555-0100 8/12 10:06AM MENU /SEL TRANSFER MUTE CHAN Names of callers will be displayed only if this information is provided by your local telephone company. If the telephone number of the person calling exactly matches a number in your directory, the name that appears on the screen will match the name that you entered into your directory. (Example: If Christine Smith calls, her name will appear as CHRIS if this is how you entered it into your directory.
Caller ID Operation 1 CID To review your call log PAT JOHNSON 908-555-0100 8/12 10:06 AM NEW 2 03 V CHRIS WILLIAMS 908-555-1234 8/12 9:53 AM NEW 3 02 When the phone is not in use, press CID to display information about the most recent caller. To review your call log V MARK CLAYTON 908-555-5678 8/12 9:12 AM NEW 4 The call log review displays the Caller ID in reverse chronological order, with the latest one (the one with the highest number) first.
Caller ID Operation 1 CID To dial a call log entry PAT JOHNSON 908-555-0100 8/12 10:06 AM NEW 2 03 PHONE When any Caller ID screen is displayed, press PHONE or SPEAKER, or press SELECT then V and SELECT to dial the number exactly as it appears on the screen. PHONE ON 00:10 9085550100 Dialing options Caller ID numbers may appear with an area code that may not be required for local calls. Or 1 CID PAT JOHNSON 908-555-0100 8/12 10:06 AM NEW 2 03 Example: # CID.......................
Caller ID Operation 1 CID To delete call log entries PAT JOHNSON 908-555-0100 8/12 10:06 AM NEW 2 03 V CHRIS WILLIAMS 908-555-1234 8/12 9:53 AM NEW 3 02 DEL To delete a single call log entry Press CID to display the first Caller ID listing. Use the ^ or V keys to find the entry you want to delete, then press DEL. When the entry is deleted, the next oldest record is displayed.
Caller ID Operation 1 CID To add entries to phone directory PAT JOHNSON 908-555-0100 8/12 10:06 AM NEW 2 03 SELECT DIAL PROGRAM 908-555-0100 8/12 10:06 AM NEW 3 03 3 SELECT PAT JOHNSON 9085550100 8/12 10:06 AM NEW 03 When any Caller ID screen is displayed, follow the steps at left to enter it into your phone directory. Both the caller’s name and telephone number will be entered as they appear in the call log.
14 14 Answering System Operation Message capacity Message window The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and the maximum recording time is 15 minutes. Messages will remain available for replay until they are deleted. Number of messages (or, during playback, message number currently playing). Press to review or change an outgoing announcement (see page 30).
Answering System Operation Day and time announcements To set day and time 14 1. Press TIME/SET The system announces the current clock setting, then announces “ To begin setting the clock, press TIME/SET then press CHANGE to change the setting or press TIME/SET to continue.” Before playing each message, the answering system announces the day and time the message was received.
Answering System Operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. 14 Press to stop recording. Elapsed recording time (in seconds). 1. SETUP “Announcement, press PLAY or press RECORD. To continue setup, press SETUP.” (PLAY/STOP) 2. (Plays announcement previously recorded). Or 2. REC/MEMO “Record after the tone, press STOP when you’re done.
Answering System Operation Announcement Only mode A 14 In Announcement Only mode, callers hear an announcement but cannot leave messages. To turn Announcement Only on or off “A” is displayed when Announcement Only is activated. 1. SETUP “Announcement only, record no messages. To change the setting press CHANGE.” 2. CHANGE “Off” 3. CHANGE “On” 4. (PLAY/STOP) Beep (Option selected). Press SETUP repeatedly until you hear “Announcement only, record no messages.To change the setting press CHANGE.
Answering System Operation Changing feature options You can change how the answering system operates. Press SETUP repeatedly to hear each feature. Press CHANGE when you hear the feature you want to modify. 14 1. SETUP Press until desired feature is heard (see list at right). Feature options (Default settings underlined). System announces: Feature description: “Announcement. Press PLAY or press RECORD. To continue setup, press SETUP.
Answering System Operation Number of messages (or, during playback, message number currently playing). 114 4 Message playback Press PLAY/STOP to hear messages. The system announces the number of messages, then begins playback. If you have new messages, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all messages (oldest first). Press PLAY/STOP to begin or end message playback.
Answering System Operation 14 14 14 Elapsed recording time (in seconds). Press PLAY/ STOP to stop Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages.You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system. recording. To record a memo 1. REC/MEMO “Record after the tone. Press STOP when you are done.” 2. Speak into microphone.
Answering System Operation Message window displays 14 Message window The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter displays 0 No messages. 1-98 Number of messages/memos, or message number currently playing (flashes if you have new messages). 10-99 Current remote access code while setting (see page 32). 1-8 Current volume level while adjusting.
Answering System Operation your telephone number from 1. Dial any touch-tone phone. 2. When system answers, enter your two-digit remote access code (19 unless you have changed it). remote commands 3. Enter (see list at right). 4. Hang up to end call and save all undeleted messages. Remote access Use the remote access feature to check your messages while you are away by calling your home phone number from any touch tone phone outside of your home.
Appendix Display screen messages, lights and tones Screen display messages CONNECTING... CONNECTING... The cordless handset is waiting for a dial tone. ** RINGING ** There is a call coming in. ** PAGING ** The cordless handset locator has been activated (All cordless handsets beep to help you locate them). NEEDS RECHARGING Cordless handset battery is depleted. Place cordless handset in base or charger to charge the battery. BATTERY LOW Cordless handset battery is low.
Appendix Display screen messages, lights and tones Alert tones MENU /SEL TRANSFER MUTE CHAN “Beep-Beep...Beep-Beep...” (Double beep every 5 seconds) Cordless handset battery is low. Place cordless handset in base to charge the battery. “Beep-Beep-Beep-Beep-Beep” (5 quick beeps) Error tone (current operation has been unsuccessful; try again). “Beeeeeeeeep” (1 long beep) Confirmation tone (current operation has been successfully completed).
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222-3111. In Canada, call 1-866-288-4268. My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery wire is securely plugged into the cordless handset. • Make sure the telephone line cord is securely plugged firmly into the telephone base and the telephone wall jack.
Appendix Troubleshooting My cordless handset beeps five times and isn’t performing normally. • Make sure the power cord is securely plugged into the base. Plug the unit into a different, working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the base. You might have moved out of range. • Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and base to reset.
Appendix Troubleshooting I get noise, static, or weak signal even when I’m near the base. • Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by: a.
Appendix Troubleshooting I hear noise in the cordless handset, and none of the keys or buttons work. • Make sure the power cord is plugged in securely. My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual. • Make sure the telephone line cord is plugged securely into the base unit and the telephone jack. Make sure the power cord is securely plugged in.
Appendix Troubleshooting The charge light is off. My Caller ID isn’t working. System does not receive CID or System does not display CID during Call Waiting. • If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your telephone base to a higher location.
Appendix Troubleshooting Incomplete messages. • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 4 minutes. • If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call. • If the system’s memory becomes full during a message, the system stops recording and disconnects the call. • If the the caller's voice is very soft, the system may stop recording and disconnects the call. ^ to increase speaker volume.
Appendix Important Safety Instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety Information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important Safety Instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the cordless handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important Safety Instructions Precautions for Users of Implanted Cardiac Pacemakers Cardiac Pacemakers (applies only to 900 MHz Digital Cordless Telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited Warranty The AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1-800-222-3111 or www.telephones.att.com. In Canada, call 1-866-2884268. 1.
Appendix Limited Warranty 4.
Appendix Limited Warranty 6.
Appendix Technical specifications RF Frequency Band (Cordless handset to base) 921.4 MHz — 927.2 MHz RF Frequency Band (Base to cordless handset) 2400.9 MHz — 2405.1 MHz Operating Temperature 32°F —122°F 0°C — 50°C Base Unit Voltage (AC Voltage, 60Hz) 120V AC 60Hz Base Unit Voltage (AC Adapter Output) 9V DC 400mA Charger Voltage (AC Adapter Output) 9V DC 150mA Cordless handset Voltage 3.
Appendix Index A AC adapter, 6 Alert tones, 38 Answering calls, 12 Answering system, 28-36 B Battery charging, 7 Battery installation, 7 Belt clip, 9 C Call Waiting, 14 Call Transfer, 15 Caller ID, 22 add entries to phone directory, 27 delete entries, 26 dial entries, 25 CID, 22 Clear Voice Mail Indication, 11 D Delete Call Log entries, 26 Delete redial entries, 12 Dialing, from a CID record, 25 directory dialing, 20 Directory, 16 dial number, 20 edit entries, 21 name search, 20 new entries, 18 E Elapsed t
Appendix Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Cut along dotted line. Call your phone number, then enter your 2-digit access code (preset to 19). Fold here. Action Remote Command Play all messages ....................... Play new messages ................... Delete the message ................. Delete all old messages .......... Repeat or go back .................... Stop ......................
www.telephones.att.com Copyright © 2006 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 05/06.
