User’s manual E5812B/E5813B/E5814B/ E1812B/E1813B/E1814B 5.
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety instructions on pages 51-53 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. Model #: E5812B/E5813B/E5814B/E1812B/E1813B/E1814B Product name: 5.
You must install and charge the battery before using the telephone. STOP! See page 7 for easy instructions. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
User’s manual E5812B/E5813B/E5814B/ E1812B/E1813B/E1814B 5.8 GHz cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Answering system operation Quick reference guide ......................2 Parts checklist ......................................4 Telephone base installation...........5 Battery installation & charging ....7 Installation options ............................8 Belt clip & optional headset............10 Answering system operation.........
Getting started Quick reference guide Cordless handset DIR CID/-VOLUME While in a menu, press to scoll up. When in idle mode, press to display directory entries (page 25). While entering names, press to advance Ɠ Ɛ press DIR to increase listening volume. While in a menu, press to scoll down. When in idle mode, press to display call summary entries (page 30).
Getting started Quick reference guide Telephone base CHARGE/IN USE ƨ sets is in use. ƨ system is answering an incoming call. HANDSET LOCATOR ƨ ing call is ringing. Press to make the handsets beep when there is no handset on the telephone base (page 16). ƨ properly positioned to charge in the telephone base. SETUP ANNC.
Getting started Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following. The model number of your telephone can be found on the label located on the bottom of the telephone base. User’s manual E5812B/E5813B/E5814B/ E1812B/E1813B/E1814B 5.
Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not connected to a wall switch. The telephone base can be placed on a flat surface or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.
Getting started Telephone base installation 1. Plug the small end of 2. Plug one end of the the larger power adapter into the power jack at the bottom of the telephone base. telephone line cord into the telephone jack at the bottom of the telephone base. 3. slots. ƪ Ɛ see number four in the note section, below.) 4. Plug the large end of 5. Plug the other end of the telephone line cord into a telephone jack.
Getting started Battery installation & charging After installing the battery, you may be able to make or receive short calls. For best performance, place the handset in the telephone base or charger to charge for 16 hours before use. You can keep the battery charged by returning the handset to the telephone base or charger after use. When the battery is fully depleted, a recharge takes about 12 hours.
Getting started Installation options NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions. Tabletop mount Wall mount Telephone outlet mounting plate with mounting studs Wall mounting The telephone base comes with the bracket mounted for tabletop use. If wall mounting is desired, a telephone outlet wall mounting plate with mounting studs is required.
Getting started Installation options 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots and on the telephone base, then press the other bracket tabs and as shown on the right. into slots 4. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. To mount the telephone on the wall, position the mounting holes and over the telephone outlet mounting studs.
Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches on both sides of handset. To release belt clip from handset, lift one side of the belt clip out of the notch. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To order an AT&T 2.5 mm headset, visit our website at www.telephones.att.com or call 1 (800) 222-3111.
Telephone operation Settings Each cordless handset operates individually from the other handsets. The ringer sound, ringer volume, date and time, dial mode and language must be programmed separately for each cordless handset. Follow the steps below to program the cordless handset. To stop at any time, press OFF/CLEAR. Language ,!.'5!'% The default language for the handset screen displays is English. To change the language to Espanol, or Francais: 1. Press MENU/SEL. 2. Press CID or LANGUAGE.
Telephone operation Settings Selectalbe ringer melodies 1. Press MENU/SEL to begin programming. 2. Press CID or DIR until the screen displays RINGER: and the current setting. 2).'%2 3. Use MENU/SEL to change the current setting. 4. Press CID or DIR to display 1, 2, 3, 4 or OFF. You will hear a sample of each ringer sound. 5.
Telephone operation Settings Choose ringer volume setting 2).'%2 6/, ,/7 when the cordless 1. Press and hold CID or DIR handset is idle (not in use). This feature allows you to choose low, med, high ringer volume or turn the ringer off. 2. Press CID or DIR to choose the desired option. You will hear a sample of each ringer volume. 3.
Telephone operation Basic operation Making and answering calls 0(/.% /. Elapsed time NOTE: less handset can be on a call at a time. If another cordless handset attempts to join a call, its screen will display OTHER HANDSET ON and then OR OUT OF RANGE. 30%!+%2 Ɛ ƪ CID, DIR and OFF/CLEAR). To make a call, press PHONE/FLASH or SPEAKER, then dial a number. Press OFF/CLEAR to hang up.
Telephone operation Basic operation Last number redial While the telephone is not in use, press REDIAL/ PAUSE on the cordless handset to display the last number called (up to 32 digits). To dial the number displayed, press PHONE/FLASH or SPEAKER. Ɛ after pressing PHONE/FLASH or SPEAKER, press REDIAL/PAUSE to call the last number dialed. To delete this number, press REDIAL/PAUSE twice when the telephone is not in use. This will clear the redial memory and leave it blank.
Telephone operation Basic operation Handset locator If you misplace the handset(s), press HANDSET LOCATOR on the telephone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate it/them. To stop the paging tone, press OFF/CLEAR on cordless handset, or place cordless handset in the telephone base, the telephone base, or press the HANDSET LOCATOR on the telephone base. 0!').' NOTES: 1. Pressing OFF/CLEAR on any cordless handset will cancel the page of that specific handset.
Telephone operation Options while on calls Volume control Press CID/-VOLUME to decrease the volume. Press DIR /VOLUME+ to increase the volume. When changing the volume level, the new setting is saved. 6/,5-% Call waiting If you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call.
Telephone operation Call transfer for E5812B/E1812B Call transfer Ɛ another cordless handset. ƨ Press MENU/SEL/TRANSFER nal call to another cordless handset, your cordless handset will display CALL TRANSFERRED and the other handset will begin ringing. ƨ To answer the call, press SPEAKER. PHONE/FLASH or NOTES: 1.
Telephone operation Call transfer for E5813B/E1813B Call transfer %.4%2 Ɛ another cordless handset. ƨ Press MENU/SEL /TRANSFER to transfer the Ɠ handset will display ENTER 1-3. After entering the cordless handset number to which you want to transfer the call, your cordless handset will display CALL TRANSFERRED and the selected handset will begin ringing. ƨ To answer the call, press SPEAKER.
Telephone operation Call transfer for E5814B/E1814B Call transfer %.4%2 Ɛ another cordless handset. ƨ Press MENU/SEL /TRANSFER to transfer the Ɠ will see ENTER 1-4. After entering the cordless handset number to which you want to transfer the call, your cordless handset will display CALL TRANSFERRED and the selected handset will begin ringing. ƨ To answer the call, press SPEAKER.
Directory Memory capacity 0!4 7),,)!-3 Each cordless handset has its own directory. Each directory can store up to 30 entries (including nine speed dial locations). Each entry can contain a number up to 24 digits, and a name up to 15 letters long. A convenient search feature can help you find and dial numbers quickly (page 25). NOTE: Each cordless handset has its own directory. Making changes to the directory of one handset will not affect the directories of the other handsets.
NOTE: The speed dial feature occupies up to nine of the thirty memory locations in Ɠ Ɛ there are only five speed dial entries, then up to 25 entries can be stored in the directory. If there are already 30 entries in the directory, no new directory and speed dial entries can be stored in memory until deleted. 1. MENU/SEL $)2%#4/29 2. CID or DIR 30%%$ $)!, 3. MENU/SEL %.4%2 4.
NOTE: If all memory locations are in use, an error tone will sound when you attempt to enter a number. This means the memory is full, and you will not be able to store a new number until Ɠ 1. MENU/SEL $)2%#4/29 New directory entries To enter a name ƨ MENU/SEL twice. ƨ ENTER NAME. ƨ ƪ ǍǑ ters) of the person using the table below.
New directory entries 4. MENU/SEL %.4%2 .5-"%2 To enter a number Use the dial pad to enter up to 24 digits. When the number is complete, press MENU/SEL. Options while entering numbers: ƨ CID then CHAN/DELETE to erase digits if you make a mistake. 5. 024 */(.3/. ? 6. MENU/SEL $)34).#4 2).' . 7. MENU/SEL ƨ REDIAL/PAUSE to enter a four-second dialing pause. A 0 will be inserted. ƨ Ɛ press MENU/SEL to confirm.
Directory search Follow the steps on the left to browse through the directory or search to find a specific entry. You can press OFF/CLEAR Ɠ 1. DIR $)2%#4/29 To browse through the directory To browse, press DIR then press CID or to scroll through all entries one by one. DIR A D appears in the display of each entry that has been assigned a distinctive ring (page 24). 2.
To change or dial entries When any entry is displayed, press MENU/SEL to see options. Press CID or DIR to highlight ƪ ƫƐ MENU/SEL again to select it. 1. DIR $)2%#4/29 2. When EDIT is blinking, press MENU/SEL. You can change the name and number (or distinctive ring setting on the cordless handset) by following the steps described on pages 23-24. DIR !$2 3.
Caller ID summary Information about caller ID with call waiting waiting feature which works with service from your local telephone company. #(2)34).% 3-)4( AM telephone number of the caller before answering the telephone, even while on another call. It may be necessary to change your telephone service to use this feature.
Caller ID summary How caller ID works your local telephone company, information about each caller will be displayed between the first and second ring. Appears when a caller has made two or more consecutive calls. #(2)34).% 3-)4( AM Caller’s name Caller’s phone number #(2)34).
Caller ID summary There are also occasions when other information or no information is displayed for various reasons: #(2)34).% 3-)4( AM Reason 02)6!4% .!-% Caller prefers to remain anonymous. 02)6!4% #!,,%2 Caller name and telephone number not revealed at caller's request. 5.+./7. .!-% Your local telephone company is unable to determine the caller's name. 5.+./7.
1. CID 0!4 */(.3/. AM 2. CID #(2)3 7),,)!-3 AM 3. PHONE/FLASH 0(/.% /. To dial this number NOTE: Consecutive incoming calls originating from the same telephone number are identified by an asterisk at the top right corner of the screen and will be counted as Ɠ CID 0!4 */(.3/. AM - OR- 1. CID 0!4 */(.3/. AM 2. # 0!4 */(.
1. CID 0!4 */(.3/. AM 2. CID #(2)3 7),,)!-3 AM 3. CHAN/DELETE -!2+ #,!94/. AM - OR -)33%$ #!,,3 AM 1. %2!3% !,, ./ 9%3 DIR %2!3% !,, ./ 9%3 3. To delete a single call summary entry Press CID Ɠ the CID or DIR keys to find the entry you want to delete, then press CHAN/DELETE.
1. CID 0!4 */(.3/. AM MENU/SEL then CID or DIR 2. $)!, 02/'2! AM 3. MENU/SEL 0!4 */(.3/. AM Add entries to the directory Ɛ steps on left to enter it into your telephone directory. Both the caller’s name and telephone number will be entered as they appear in the call summary.
Answering system operation Message capacity Message counter Number of messages (or during playback, message number currently playing) The answering system can record up to 95 messages depending on the length of each message. Individual messages can be up to four minutes Ɛ ǍǑ minutes. Messages will remain available for replay until you delete them.
Answering system operation Day & time announcements To set day and time Before playing each message, the answering system announces the day and time when the message was received. 1. CLOCK. The system will announce the current clock setting, then announces “To set the clock, press CLOCK.” 2. CLOCK. The system will announce the current day setting, then announces “To change the day, press SKIP or REPEAT , to change the hour, press CLOCK.
Answering system operation Outgoing announcements Elapsed recording time (in seconds). Press to stop recording. 1. PLAY/STOP (Plays announcement previously recorded). - OR - 1. ANNC. “Announcement. Press PLAY or press RECORD.” 2. 3. The telephone is factory set with an announcement. If the telephone is set up to record messages, it answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with a recording of your own voice. ANNC.
Answering system operation Changing feature options 1. SETUP until desired feature is heard (see list at right). 2. SKIP or REPEAT until desired selection is heard. 3. You can change how the answering system operates. Press SETUP repeatedly to hear each feature. When you hear the feature you want to modify SKIP or REPEAT to change the setting. press Press PLAY/STOP the menu.
Answering system operation Number of messages (or during playback, message number currently playing). Message playback Press PLAY/STOP to listen to messages. The system announces the number of messages, then begins playback. If you have new messages waiting, you will hear only the new messages (oldest first). If there are no new messages, the system will playback all messages (oldest first). PLAY/STOP to begin or end message playback. Announcements 1.
Answering system operation Recording & playing memos Elapsed recording time (seconds). Memos are messages you record yourself. They Ɛ incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if other members of your household are using the answering system. Press to stop recording. To record a memo 1. RECORD “Record after the tone. Press STOP when you are done.” 2. Speak into microphone.
Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See this counter. Message counter Message counter displays No messages. (flashing) The clock needs to be set (page 34). Total number of messages and memos, or message number currently playing. (flashing) Total number of messages and memos.
Answering system operation Answering system mode The answering system’s default factory setting is ON in order to answer and record messages. You can turn the answering system off, but if you do so, the answering system will not answer calls or record incoming messages. 1. ANSWER ON until the system announces “Calls will not be answered.” 2. "Beep" The system has been turned off. - OR - 1. Press ANSWER ON until you hear “Calls will not be answered” and a confirmation beep.
Answering system operation Remote access 1. from any touch-tone telephone. 2. When the system answers, enter two digit remote access code (19 unless you have changed it). 3. Enter remote commands (see list at right). 4. Hang up to end the call and save all undeleted messages. A two digit security code is required to access your answering system from any touch-tone telephone. This code is 19 by default, see Changing feature options (page 36) to change it.
ɇ Screen icons, indicator lights & tones Screen icons & alert tones Screen icons The handset speakerphone is in use. -)33%$ #!,,3 AM Microphone is muted. Ɠ Battery charging (animated display). ƪ ƫƑ charger to recharge. Missed and un-reviewed calls.
ɇ Handset display screen messages Screen display messages #/..%#4).' #/..%#4).' The cordless handset is waiting for a dial tone. 2).').' There is a call coming in. 0!').' The cordless handset locator has been activated (all cordless handsets beep to help you locate them). .%%$3 2%#(!2').' Cordless handset battery is depleted. Place cordless handset in base or charger to charge the battery. "!44%29 ,/7 Cordless handset battery is low.
ɇ Handset display screen messages Screen display messages #!,, 42!.3&%22%$ call on your cordless handset to another cordless (destination) handset. 42!.3&%22%$ #!,, The destination cordless handset Ɠ when the transferred call is not answered within 30 seconds on the destination handset, the originating handset displays this message and starts ringing. %.
ɇ Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My telephone does not work at all ƨ (page 7). For optimum daily performance, return the cordless handset to the telephone base after use.
ɇ Troubleshooting The CHARGE light is off ƨ sets and telephone base each month using a pencil eraser or a dry non-abrasive fabric. ƨ plugged in correctly and securely. ƨ Ɠ ǍǑ plugging it back in. Allow up to one minute for the cordless handset and telephone base to reset.
ɇ Troubleshooting ƨ Ɠ another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). ƨ Ɠ installing a new telephone line cord. ƨ ƕ the telephone base. ƨ telephone base.
ɇ Troubleshooting My calls fade out or cut in and out when I am using the cordless handset ƨ ɇ same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. ƨ cordless telephone.
ɇ Troubleshooting features are not working properly ƨ Ɠ this service from your local telephone company for this feature to work on your telephone.
ɇ Troubleshooting The answering system does not answer after the correct number of rings ƨ Ɠ ing system is on, the red light on the ANSWER ON key should be lit. ƨ Ɛ two when there are new messages waiting (page 36). ƨ Ɛ system will answer after ten rings.
ɇ Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information ƨ Read and understand all instructions in the user’s manual. Observe all markings on the product. ƨ Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
ɇ Important safety instructions Especially About Cordless Telephones ƨ Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
ɇ Important safety instructions ƨ Nickel-metal hydride rechargeable batteries: Ɠ Ɠ Ɛ if burned or punctured, they could release caustic material which could cause injury. Ɇ ™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal rechargeable batteries when taken out of service within the United States.
ɇ FCC Part 68 & ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
ɇ FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
ɇ Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
ɇ Limited warranty ǐƓ Ƙ This limited warranty does not cover: ƨ Ɛ Ɛ physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or ƨ Ɛ Ɛ tion by anyone other than an authorized service representative of the manufacturer; or ƨ
ɇ Limited warranty ǒƓ Ƙ You must: Ɠ to the service location along with a description of the malfunction or difficulty; and Ɠ Ɯ Ɲ ƪ ƫ ƪ ƫ Ƒ c. Provide your name, complete and correct mailing address, and telephone number.
ɇ Technical specifications RF frequency band (handset to telephone base) 5857.2MHz — 5865.9MHz RF frequency band (telephone base to handset) 912.75 MHė — 917.10 MHz Channels 30 Modulation FM Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 104 — 129Vrms Telephone base voltage (AC adapter output) Ǖ ƼǏnjnjɇ Handset voltage ǏƓǍ Ƨ ǐƓǏ ǐnjnjɇ Charger voltage (AC adapter output) Ǖ ƼǍǑnjɇ Rechargeable battery 3.
ɇ Index A Alert tones, 42 Answering calls, 14 Answering system, 33-41 I Incoming call summary, 28 Incoming calls, answering, 14 Indicator lights, 42 B Battery charging, 7 Battery installation, 7 Battery low, 7 Belt clip, 10 L Ɛ ǍǑ M Making calls, 14 Menus, 2 Message playback, 37 Missed calls, 29 Mute, 17 C Call waiting, 17 Call transfer, 18-20 Ɛ ǎǓ add entries to the directory, 32 delete entries, 31 dial entries, 30 Channel, 17 Call screening, 40 Call intercept, 40 N N
ɇ Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Action Fold here. Remote command Play all messages ..................1 Play new messages............... 2 .............. 3 ..... 33 ................. 4 Stop..................................
www.telephones.att.com © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 6 AT&T 07/07.
