Technical information

Index
Issue 7 June 2001 IN-9
service observing, 4-68, 4-69
shoulder surfing, 2-6
six-digit screening, 2-8
SMDR
reports, 5-6, 5-13, 5-61, 5-64, 6-34, 6-36, 6-46, 6-55, 6-57,
6-59
SMDR, see Station Message Detail Recording
social engineering, 2-6
SPM, see System Programming and Maintenance
Station Message Detail Recording, 2-4, 4-46, 4-52, 6-12, 6-43,
7-9, 14-1
station restrictions, 4-19
Station Security Code Violations Report, 4-65
Station Security Violation Status Report, 4-63
Station-to-Trunk Restrictions, 6-6, 7-3
status remote access command, 4-11
SVN, see Security Violation Notification feature
switch
dial tone, 4-41
translation restrictions, 6-29, 6-34
switchhook flash
administering, 4-19
System 25
password
changing, 13-10
protecting Remote Access, 5-63
protecting the system, 5-63
security goals and tools, 3-14
voice mail, 6-59
System 75
automated attendant, 7-1
detecting toll fraud, 4-49
password
changing, 13-10
Remote Access, 4-3
restricting unauthorized outgoing calls, 4-12
security checklists, 16-14
security goals and tools, 3-10
security measures, 4-27
security tips, 4-2
voice mail, 6-4
System 85
automated attendant, 7-1
detecting toll fraud, 4-49
password
changing, 13-11
Remote Access, 4-3
restricting unauthorized outgoing calls, 4-12
security checklists, 16-20
security goals and tools, 3-10
security measures, 4-27
voice mail, 6-4
system administration
remote, 5-12
System Administrator Tool, 4-54, 6-13
reporting, 4-54, 7-10
system console
physical security, 3-9
system files
performing backups, 3-9
System Programming and Maintenance, 5-14
system tone test call, 4-40
T
TAC, see Trunk Access Code
Tandem Tie Trunk, 4-38
TCM, see Traveling Class Mark
telecommunications fraud
airports, 2-6
by employees, 2-8
definition, 2-1
effect, 2-2, 2-3
employees, 3-8
in lobby, 4-19
telephone number
nonpublished, 4-2
Tenant Services, 4-32, 6-10, 7-7
Terminal Translation Initialization, 4-45
Terminal-to-Terminal Only Calling Restriction, 7-4
Terminal-to-Terminal Restriction, 4-16, 6-7, 7-4
Termination Restriction, 7-4
test call
facility, 4-39
trunk, 4-39
third party calls, 6-3
three-way-conferencing, 6-34
tie trunk, 4-44
disallowing outgoing calls, 4-44
incoming, 4-21
limiting access, 4-44
restricting, 4-21
tandem, 4-44, 4-47
Time of Day
plan, 4-32
routing, 4-23, 4-57
preventing after-hours calling, 4-32
time slot test call, 4-40
Time-Out to Attendant authorization code, 4-35
tip/ring port, 5-63
TN744 Call Classifier circuit pack, 4-39, 4-40
Toll Analysis, 4-18, 6-7, 7-5
table, 6-9, 6-11
toll fraud
contact list, 15-16
internal, 4-52
voice messaging, 6-2
Toll Fraud Intervention Hotline, 1-10
Toll Restriction, 4-14, 4-16, 6-7, 6-34, 7-4
Tone Detector circuit pack, 4-39, 4-40