Technical information

Administration / Maintenance Access

Issue 7 June 2001

3-5

The following is a list of customer logins for systems in this handbook that provide

system chapter. For information on how to change passwords, see Chapter 13.

 AUDIX Voice Mail System: cust



AUDIX Voice Power System: audix (or is on the Integrated

Solution-equipped system)

 DEFINITY AUDIX System: cust



DEFINITY ECS, DEFINITY G1, G3V1, G3V2, and System 75: cust, rcust,

bcms

, browse*, NMS*



Avaya INTUITY System: sa, vm

 MERLIN LEGEND Communications System: admin on Integrated Voice

Response platform-supported systems

 MERLIN MAIL and MERLIN MAIL-ML Voice Messaging Systems: 1234

 PARTNER MAIL and PARTNER MAIL VS Systems: 1234

 System 25: systemx5

Choosing Passwords

Follow the guidelines listed below when choosing passwords.

 Passwords should be as long as allowed. See the section specific to your

system for maximum password length information.

 Passwords should be hard to guess and should not contain:

— all the same characters (for example, 1111, xxxx)

— sequential characters (for example, 1234, abcd)

— character strings that can be associated with you or your business,

such as your name, birthday, business name, phone number, or

social security number

— words and commonly-used names. Many of the war dialers used by

hackers are programmed to try all of the names from books listing

potential baby names. In one documented case, the contents of an

entire dictionary were used to try and crack passwords.

 Passwords should use as great a variety of characters as possible. For

example, if both numbers and letters are permitted, the password should

contain both.

 Passwords should be changed regularly, at least on a quarterly basis.

Recycling old passwords is not recommended.

1. Not available in System 75 R1V1 (bcms is not available in System 75 at all.)