Technical information

PassageWay® Telephony Services for NetWare® and
Windows NT®
Issue 7 June 2001
8-5
PassageWay
®
Telephony Services for
NetWare
®
and Windows NT
®
NOTE:
The following information applies to PassageWay Telephony Services
connected to either the DEFINITY ECS or MERLIN LEGEND driver.
The PassageWay Telephony Services product provides computer/telephony
integration for applications running in a Novell NetWare or a Microsoft Windows
NT Local Area Network (LAN) environment. These applications may be able to
control phones on a PBX, monitor phones, monitor calls passing through ACD
splits and VDNs, and invoke PBX features on behalf of station set users. Different
switches provide different capabilities to applications.
The major components of the PassageWay Telephony Services product are as
follows:
 PBX driver: Interfaces the other product components in this list to a specific
vendor’s PBX
 Telephony Server Main Module (TSERVER NLM: for NetWare or
TSERV.EXE: for Windows NT): Enforces license restrictions, provides a
security database to manage user permissions, and provides connectivity
between client applications and PBX drivers
 Administration Application: Administers the Security Database, a Windows
PC application that runs on a LAN client PC.
 Telephony Services API (TSAPI): Provides a programming interface for
applications. Client libraries make the programming interface available in
application environments, which may include Windows 3.1 and 3.11,
Windows for Workgroups, Win 95, Windows NT, OS/2
®
, HP-UX,
Macintosh, Unixware, and Netware.
The PassageWay Telephony Services product may be vulnerable to toll fraud if
the Telephony Server is not configured and administered properly. For example,
even if the switch provides restrictions, the PassageWay Telephony Server
administration may allow an end user to monitor and control phones other than
their own.