Technical information
DEFINITY ECS, DEFINITY Communications Systems,
System 75, and System 85
Issue 7 June 2001
7-17
For DEFINITY G2 and System 85:
1. On the AUDIX Voice Mail System system:appearance form, enter
y in the
Call Transfer Out of AUDIX field.
2. Enter
y in the Enhanced Call Transfer field.
3. Press Change/Run.
4. On the AUDIX Voice Mail System maintenance:audits:fp form, tab to the
Service Dispatcher field and enter
x.
5. Tab to the Start field and enter
x.
6. Press Change/Run.
7. On the switch, use
PROC204 to assign a Listed Directory Number for the
attendant console.
After you activate Enhanced Call Transfer, test it by following the steps below:
1. Dial into your AUDIX Voice Mail System automated attendant.
2. Press the menu choice to transfer to an extension.
3. Enter an invalid extension number followed by #. The failed announcement
should play, followed by a prompt for another extension number.
4. Enter a valid extension number followed by #. You should notice that the
call transfers much faster than with Basic Call Transfer.
NOTE:
In order to test correctly, you must first dial outside of the system,
then dial back in on the number assigned to the automated attendant.
A station to station connection will not test correctly.
Protecting Automated Attendant on the AUDIX
Voice Power System
The AUDIX Voice Power System provides automated attendant functionality.
Follow all recommendations for protecting the switch in Chapter 5, as well as
those for protecting the AUDIX Voice Power System for the switch in Chapter 6. In
addition, make sure that automated attendant selector codes do not permit
outside line selection.