Technical information

Voice Messaging Systems
6-54 Issue 7 June 2001
Security Recommendations for Remote Access
Remote access to the system should be secured via the following guidelines:
 All remote access logins to the system must be administered to require the
use of a secondary password
 The end-user must periodically/frequently change all secondary
passwords. After changing the secondary passwords, the end-user should
notify the appropriate Avaya support organization(s) that the passwords
have been changed.
 The modem connection to the system should be “disabled” when it is not
required for use by benefit personnel. This connection should be enabled
only by the system administrator on an “as needed” basis.
PARTNER II Communications System
The PARTNER II Communications System R3, and later releases, supports the
PARTNER MAIL System. The PARTNER II Communications System R3.1 and
later releases support the PARTNER MAIL System and the PARTNER MAIL VS
System.
For information on these systems, see ‘‘Protecting the PARTNER MAIL and
PARTNER MAIL VS Systems’’ on page 6-54.
Also see ‘‘Related Documentation’’ in the ‘‘About This Document’’ section for a list
of manuals on these products.
Protecting the PARTNER MAIL and PARTNER
MAIL VS Systems
The PARTNER MAIL and PARTNER MAIL VS Systems provide automated
attendant, call answer, and voice mail functionality. The automated attendant
feature answers incoming calls and routes them to the appropriate department,
person, or mailbox. The call answer feature provides call coverage to voice
mailboxes.The voice mail feature provides a variety of voice messaging features.
Unauthorized persons try to locate unused or unprotected mailboxes and use
them as dropoff points for their own messages, especially if inbound calls are free
(for example, 800 inbound service).