Technical information

DEFINITY ECS, DEFINITY Communications Systems,
System 75, and System 85
Issue 7 June 2001
6-27
After you activate Enhanced Call Transfer, test it by following the steps below:
1. Dial into your voice mail system.
2. Press *T.
3. Enter an invalid extension number followed by #. The failed announcement
should play, followed by a prompt for another extension number.
4. Enter a valid extension number followed by #. You should notice that the
call transfers much faster than with Basic Call Transfer.
Disable Transfer Out of the System
When the “Transfer Out of AUDIX” feature is teamed with Enhanced Call Transfer,
the risk of toll fraud is minimized since the switch confirms that the number
entered for the transfer is a valid PBX extension. However, if you do not need to
transfer out, consider eliminating this feature (see ‘‘Transfer Out of the System’’
on page 6-24 for details).
To do this, on the AUDIX Voice Mail System R1 System:appearance form, enter
n
in the Call Transfer Out of AUDIX field. For the DEFINITY AUDIX and Avaya
I
NTUITY Systems, use the System-parameters features form, entering none in the
Transfer Type field.
NOTE:
If your automated attendant system uses transfer to an extension, you
cannot use this security measure.
1. On the AUDIX Voice Mail System R1 Maintenance:audits:fp form, tab to
the Service Dispatcher field and enter
x.
2. Tab to the Start field and enter
x.
3. Then press Change/Run.
NOTE:
For the DEFINITY AUDIX System and the Avaya INTUITY System, no
audit is required.