Technical information

Voice Messaging Systems
6-24 Issue 7 June 2001
This restriction may not be acceptable where it is desirable to have the call follow
the coverage path of the “transferred-to” station. Enhanced Call Transfer can be
administered to allow this type of transfer. This capability is available in AUDIX
Voice Mail System R1V7, the DEFINITY AUDIX System 3.0, and the Avaya
I
NTUITY System. Contact your Avaya Sales Representative for additional details
and availability.
Transfer Out of the System
The “Transfer Out of AUDIX” feature offers many conveniences for the AUDIX,
DEFINITY AUDIX, or Avaya I
NTUITY Voice Mail System caller and subscriber.
When Transfer Out of AUDIX is enabled, the voice mail system performs the
following services:
 Callers can enter *T or *0 from a voice mail session to call another
extension. (Callers can also enter *T*A for name addressing.)
 Subscribers can return calls from other subscribers.
 Callers can enter *T to call another extension either before or after leaving
a Call Answer message.
 Callers can enter *0 or 0 to Escape to Attendant either before or after
leaving a Call Answer message.
 The voice mail system transfers calls from the automated attendant via a
menu selection, extension request, or time out.
 The voice mail system transfers calls from the automated attendant or
Bulletin Board sessions (some versions) when the caller enters *T.
NOTE:
For the DEFINITY AUDIX System Release 2.2, transfers are permitted only
to numbers administered in the transfer-dialplan screen. Refer to your
DEFINITY AUDIX System Release 2.2 documentation for additional
procedures and information.
Outcalling
Outcalling automatically notifies authorized voice mail system subscribers
whenever a message arrives in their voice mail. When outcalling is activated, after
a caller leaves a message for a subscriber, the voice mail system calls the number
designated by the subscriber and delivers a recorded message notification.
Outcalling also can be used for message notification when a subscriber’s phone
does not have a message indicator lamp.
Outcalling permission may be administered on a per-subscriber and a per-COS
basis in the voice mail system. The maximum number of digits to be used for
outcalling is administered on a per-system basis.
NOTE:
This feature is not affected by Enhanced Call Transfer.