Technical information

MERLIN LEGEND/MAGIX Toll Fraud
Issue 7 June 2001
5-51
Extension restrictions.
1. Outward restrict MFM extensions not used for calling outside.
2. Outward restrict ALL unused extensions not used for calling outside.
3. Outward or toll restrict extension ports not in use, not used for calling
outside, and not used for calling long distance.
Passwords. Change all passwords frequently, and use the maximum digits
allowed.
Remote programming access. It is recommended for customer with a PC and
SPM (system programming and maintenance) software to change the password
for the “*10” transfer.
CAUTION: If the customer “forgets” the new password, requiring us to dispatch a
technician to find it out, they will be billed TIV (trouble investigation).