Technical information
Small Business Communications Systems
5-46 Issue 7 June 2001
Allow Lists
When outcalling is used.
Night Service
Exclusion list: Are voice mail ports listed?
MERLIN Mail/MERLIN LEGEND Mail/MERLIN
Messaging Toll Fraud at a Glance
5
Auto Attendant
Program all unused selector codes to go to the general mailbox or
operator.
Do not program selector codes to ARS pool codes.
System administrator extension number.
Change the default from 9997 to something else.
Delete ALL unused mailboxes.
May need to remote access via RMD using Hyperterminal.
All mailboxes should use the maximum digit length for passwords.
LEGEND/MAGIX Toll Fraud Check List
6
Check lines with remote access (shared or dedicated.)
1. Remove if not needed.
2. If needed:
a. Use barrier code.
b. ARS restrict.
c. Toll or outward restrict.
d. Asign disallow list.
e. Assign allowed list if needed.
f. If lines are loop start and reliable disconnect is set to “no”, then system
will NOT allow access to outside trunk.
5. Published 8/30/00
6. Published 8/30/00