Technical information

MERLIN LEGEND/MAGIX Toll Fraud
Issue 7 June 2001
5-45
System Directory. (Print)
 Check for marked system speed dials.
Calling Groups. (Print)
 Identify voice mail extension ports.
 Identify lines on the IntegratedVMI group. (auto attendant vs live body
answering)
Extension Directory (Print)
 Check for voice mail extension ports.
— FRL level.
— Restriction level.
— Remote call forwarding.
 Check for remote call forwarding of all extensions.
— Unused extensions including MFMs should be outward restricted,
with FRL=0.
Disallow List (Print)
— Check for the basic list.
— Add list(s) if necessary.
Disallow To List (Print)
 Check to be sure ALL extensions (including unused) are referencing the
general list(s).
 Check that voice mail extension ports are referencing the toll free list.
Individual Voice Mail Extension Ports (Print)
 Check for dial out code(s), and remove if present.
ARS Table (Print)
 FRL levels of all tables.
 Dial 0.
 Pattern A/B: Delineates time of day pool(s) are to be used. Can be used to
restrict use of specific pools (ex: T1=70, etc.)
Access Log.
 If the customer sees programming changes which they feel they did not
make.