Technical information

Contents
xii Issue 7 June 2001
Class of Service 7-3
Toll Analysis 7-5
Security Measures 7-5
Limit Transfers to Internal Destinations 7-5
Prevent Calls to Certain Numbers 7-6
Allow Calling to Specified Numbers 7-6
Detecting Automated Attendant Toll Fraud 7-8
Call Detail Recording (CDR) / Station Message
Detail Recording (SMDR) 7-9
Call Traffic Report 7-10
Trunk Group Report 7-10
SAT, Manager I, and G3-MT Reporting 7-10
ARS Measurement Selection 7-11
Automatic Circuit Assurance 7-11
Busy Verification 7-12
Call Traffic Report 7-13
Trunk Group Report 7-13
Traffic Reports 7-13
Call Detail Recording 7-13
Voice Session Record 7-13
Outgoing Voice Call Detail Record 7-14
Protecting Automated Attendant on the
AUDIX Voice Mail System 7-16
Disallow Outside Calls 7-16
Protecting Automated Attendant on the AUDIX
Voice Power System 7-17
Protecting Automated Attendant on the
CONVERSANT Voice Information System 7-18
Protecting Automated Attendant on the
DEFINITY AUDIX System 7-18
Protecting Automated Attendant on the
Avaya INTUITY System 7-18
MERLIN II Communications
System R3 7-19
MERLIN MAIL Voice Messaging System 7-19
MERLIN Attendant 7-19
MERLIN LEGEND Communications System 7-20
AUDIX Voice Power System 7-20
MERLIN MAIL, MERLIN MAIL-ML, and
MERLIN MAIL R3 Voice Messaging Systems 7-20
MERLIN Attendant 7-20