System information

DCS Administration
4-12 Issue 1 October 1997
001 Word 1
Assign extensions associated with existing extensions to provide access to the
ACD split.
Press and .
Error code 12 is displayed if the extension number is already assigned as an
extension number. Do
not remove this extension if it is a working station. If it is not
a working station, remove it according to the procedures in
DEFINITY®
Communications System Generic 2 Administration of Features and Hardware
,
555-104-507, or the appropriate System 85 documentation.
026 Word 2
Administer the ACD split supervisor.
Press and .
1. From Worksheet G: Assign a Split at the Remote Switch
1. From Worksheet G: Assign a Split at the Remote Switch.
Field Manager II Field Name Enter
1 Primary Extension [member 0 extension]
1
2 Associated Extension [DCS INTUITY AUDIX system
extension]
1
Field Manager II Field Name Enter
1 ACD Split [DCS
1
INTUITY AUDIX system
split]
2 Supervisor Extension [member 0 extension]
1
3 Queue Directory Number [DCS INTUITY AUDIX system
extension]
1
ADD
EXECUTE
ADD
EXECUTE