System information

Assign an ACD Split at the Remote Switch
Issue 1 October 1997
4-11
100 Word 1
Assign a queue trunk group for the ACD.
Press and .
026 Word 1
Assign the ACD.
Press and .
Administer Procedure 001 Word 1 before going to Procedure 026, Word 2.
1. From Worksheet G: Assign a Split at the Remote Switch
1. From Worksheet G: Assign a Split at the Remote Switch. If you have a
Call Management System (CMS), use the last available split that is not
measured.
2. From Worksheet G: Assign a Split at the Remote Switch
3. A circular hunt, 0 is preferred.
Field Manager II Field Name Enter
1 Trunk Group [queuing trunk group #]
1
6 Trunk Type 6
Field Manager II Field Name Enter
1 ACD Split [DCS I
NTUITY AUDIX
system split]
1
2 Split Size 16
4 Queuing Trunk Group [queuing trunk group #]
2
8 Inflow Level 0
9 Hunt Type 0 or 2
3
10 Split Type 0
ADD EXECUTE
ADD EXECUTE