System information

INTUITY AUDIX Administration

Issue 1 October 1997

xxvii

■ Do not create voice mailboxes before they are needed.

■ The INTUITY AUDIX system offers password and password time-out

mechanisms that can help restrict unauthorized users. Subscribers can

have passwords up to 15 digits for maximum security, and you can specify

the minimum length required. Use a minimum of 5 digits, and a length at

least one digit greater than the extension number length.

AUDIX callers are given three attempts in one call to correctly enter their

mailbox before they are automatically disconnected. You can also specify

how many consecutive invalid attempts are allowed before a voice

mailbox is locked.

Enhanced Call Transfer

With Enhanced Call Transfer, the AUDIX system uses a digital control link

message to initiate the transfer and the switch verifies that the requested

destination is a valid station in the dial plan. With Enhanced Call Transfer, when

AUDIX callers enter followed by digits (or for name addressing) and

, the following steps are performed:

1. The AUDIX system verifies that the digits entered contain the same

number of digits as administered on the AUDIX system for extension

lengths.

If call transfers are restricted to subscribers, the AUDIX system also

verifies that the digits entered match the extension number for an

administered subscriber.

NOTE:

When callers request a name addressing transfer, the name must

match the name of an AUDIX subscriber (either local or remote)

whose extension number is in the dial plan.

2. If Step 1 is successful, the AUDIX system sends a transfer control link

message containing the digits to the switch. If Step 1 is unsuccessful, the

AUDIX system plays an error message to the caller and prompts for

another try.

3. The switch verifies that the digits entered match a valid extension in the

dial plan.

■ If Step 3 is successful, the switch completes the transfer,

disconnects the AUDIX voice port, and sends a “successful

transfer” control link message to the AUDIX system.

■ If Step 3 is unsuccessful, the switch leaves the AUDIX voice port

connected to the call, sends a “fail” control link message to the

AUDIX system, and then the AUDIX system plays an error message

requesting another try.