System information

Switch Multiple Coverage Paths
Issue 1 October 1997
8-7
150 Word 1
Assign an announcement system to the INTUITY AUDIX system queue trunk
group.
Press and .
027 Word 1
Assign an announcement system to the INTUITY AUDIX system ACD group.
Press and .
Switch Multiple Coverage Paths
Multiple coverage paths (Table 8-3) provide greater flexibility for call-answer
treatment. A Generic 2 or System 85 switch can have two paths linked together
(even-odd pair).
A dual coverage path requires an even-odd coverage group pair administered in
Procedure 000 and Procedure 011. (The even group number serves as Path 1 for
internal calls and the odd as Path 2 for external calls.) Assign the coverage
user’s extension to the even group number using Procedure 000. Use only paths
above 2000 for dual coverage.
1. Enter the delay desired before the announcement is heard (administered in 2-sec
intervals).
Field Manager II Field Name Enter
1– 5 Module, Cabinet, Carrier, Slot, Circuit [announcement eq loc]
6 Trunk Group [Q trunk group]
Field Manager II Field Name Enter
1 ACD Split [ACD split]
2– 6 Module, Cabinet, Carrier, Slot, Circuit [announcement eq loc]
7 First Wait Time
1
ADD EXECUTE
ADD EXECUTE