System information

Optional Feature Administration
8-6 Issue 1 October 1997
Recorded Announcement at the Switch
Use the following procedures (Table 8-2) to provide a recorded announcement
at the switch for anyone who accesses the I
NTUITY AUDIX system, either through
a direct call or call redirection. The announcement is heard when all I
NTUITY
AUDIX system voice ports are busy and calls start entering the I
NTUITY AUDIX
system queue.
100 Word 1
Assign a 13A announcement system.
Press and .
Table 8-2. Switch Recorded Announcement Procedure Overview
Step Procedure Field Manager II Field Name Enter Press
1 100 Word 1 1
2–5
6
Trunk Group
Digit 1\x15 4
Trunk Type
equip loc
dial access code
90
Add
2 150 Word 1 1-5 Module, Cabinet,
Carrier, Slot, Circuit
announcement eq loc Add
6 Trunk Group Q trk grp
3 027 Word 1 1 ACD Split ACD Split Add
2–6 Module, Cabinet,
Carrier, Slot, Circuit
announcement eq loc
7 First Wait Time desired delay
Continued on next page
Field Manager II Field Name Enter
1 Trunk Group [equipment location]
2-5 Digit 1–4 [DAC]
6 Trunk Type 90
ADD
EXECUTE