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AT&T DEFINITY Generic 3
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S
etti
ng
Up
a Call Center
J-16
I
s
sue 4
S
ep
tem
ber
1995
Figure J-5.
EAS Work
she
e
t #
1
: Call Cen
t
er
Objectives
Works
heet
EAS W
orksheet #1
Call Center Objectives W
orksheet
What Are My Call Center Objectives?
1
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