Instruction manual

SYSTEM PARAMETERS
TABLE C (continued).
System Parameters
Item G1 G3i G3r
External CMS
Measured agents per system 400 400 1,023
Measured agents per split 30 30 999
Measured splits 32 99 255
Measured trunk groups 99 99 666
Facility Busy Indicators
Number of indicators 2,400 4,000 10,000
Buttons per tracked resource 100 100 100
Hunt Groups or Splits
Groups and/or splits 99 99 255
With hospitality parameter reduction 5 5 None
Group members per system 500 500 3,000
Group members per group/split 200 200 999
Measured groups/splits 99 99 255
Queue slots per group 200 200 999
Queue slots per system 1,000 1,000 6,000
Announcements per group 2 2 2
Measured ACD agents
Agents logged in per system measured by CMS 400 400 1,023
Agents logged in per split measured by CMS 200 200 999
ACD supervisors per system 99 99 255
Intercom Translation Table (ICOM)
Automatic/manual and dial
ICOM groups per system 32 32 680
Members per ICOM group 32 32 32
Members per system 1,024 1,024 8,192
Last Number Dialed
Entries per system 2,400 2,400 15,028
Number of digits 16 16 16
Leave Word Calling (SPE based)
Messages stored 2,000 2,000 2,000
Messages per user 10 10 16
Simultaneous message retrievers 60 60 400
Systemwide message retrievers 10 10 10
Remote message waiting indicators
Per extension 80 80 80
Per system 80 80 500
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