Instruction manual

CHAPTER 1. INTRODUCTION
CHAPTER 1. INTRODUCTION
Overview
This manual provides the information necessary for the System Manager to administer the
DEFINITY® Communications
System Generic 1 and Generic 3 using any of the administration
terminals listed in Chapter 2. If system
administration will be performed using the DEFINITY®
Communications System Generic 3 Management Applications (G3-MA), refer to DEFINITY®
Communications System Generic 3 Management Applications—Operations,
585-229-202, for
system management procedures. Unless otherwise noted, the DEFINITY Communications Sys-
tem will be referred to as the “system” throughout this document.
During the planning process, system requirements were identified by the Account Team and your
company. Those requirements were converted into orderable system hardware when the Account
Team configured the system. Those features were assigned on a system and per-terminal basis
using the forms in the appropriate DEFINITY® Communications System Implementation manual
for your DEFINITY System.
The forms in your Implementation manual provide an accurate representation of the screens that
are displayed on the system administration terminal. The forms are a blueprint showing how the
system and voice terminal features should be constructed.
In order to administer the system, the following must first be done:
● Attend the System Customer Training Course.
● Be familiar with the information in the DEFINITY® Communications System Generic 1
and Generic System 3—Description, 555-230-200, and the DEFINITY Communications
System Genetic 1 and Generic 3—Feature Description, 555-230-201.
● Obtain a list from the Account Team and determine what hardware has been ordered.
● Using your Implementation manual, complete:
– the Communications Survey
– the applicable system records and forms
● Retain all the completed system forms in the Implementation manual for use in initializing
and administering the system.
System Management
System Management is the process by which the System Manager controls, maintains, and mon-
itors the system. The System Manager provides reports which enable the manager to assess
system functionality and use. System Management also allows the System Manager to make
additions and/or changes as necessary to meet business requirements.
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