Instruction manual

CHAPTER 7. SYSTEM BACKUP FOR DEFINITY G1 AND G3i
Tape Errors
Since the tape drive is a mechanical device, tape-related failures may occur. When these
failures occur, the system responds with “tape error messages”. The following is a list of the
tape error messages and recommended responses to each. Check for proper operation after
each response is done.
1.
2.
3.
4.
5.
Tape access error: no tape cartridge or device problem
Indicates that the cassette tape is missing or improperly seated. This error can also occur
if the tape drive has a hardware problem.
Response: Check tape drive for missing or improperly seated cassette tape.
Check cassette tape to determine if write-protect indicator points to SAFE. If so, turn
pointer away from SAFE to allow “write” capability.
Check for alarm at attendant console. If alarm is present, notify maintenance support to
repair tape drive.
WARNING: Cheek for damaged or worn cassette tape. If the cassette tape is
damaged, do not insert the backup tape. If the backup tape is
inserted it may also be destroyed. Notify maintenance support to
repair the tape drive.
Tape currently in use
Indicates that the system is currently
accessing the tape for administration or mainte-
nance purposes.
Response: Wait a few minutes and repeat the command that generated the tape error
message.
Cannot write to tape: cartridge or device problem or Tape write
failure: cartridge or device failure
Indicates that there was a failure in writing to the tape.
Response: Refer to the procedures in message 1.
Cannot read from tape: cartridge or device problem or Tape write
failure: cartridge or device failure
Indicates that there was a failure reading from the tape.
Response: Refer to the procedures in message 1.
System 1 error or Internal system error
Indicates that the system software requires reset procedures.
Response: Notify maintenance
support.
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