Instruction manual

CHAPTER 5. ADMINISTRATIVE TASK-VOICE TERMINAL
The 7302H01B and the 7303H01B are assigned using the 7303S Voice Terminal form.
The 7305H01B and 7305H02B are assigned using the 7305S Voice Terminal form.
Change Information on a Voice Terminal
The change command allows you to change translations on an existing voice terminal.
● To change information on a voice terminal, enter change station 3600. The system
displays the screen form that contains all the information currently assigned to extension
3600. Once the form appears on the screen, you can delete, add, or change any infor-
mation for that extension, except you cannot change the extension number. To change
the extension number, you must remove the voice terminal and add it back along with the
new extension number, or you can duplicate the voice terminal with a new extension
number. Once duplicated, the old voice terminal can be removed from the system. The
new (duplicated) voice terminal must be assigned a new port number until the old voice
terminal is removed. Press [ENTER] after you make your changes to transmit the
changed information into the system memory.
When the change command is entered, the system checks to determine if the extension number
is assigned. If the number is assigned, the screen displays the appropriate screen form. If the
extension number is not valid, the system responds with Invalid Extension.
The module is automatioally removed when the voice terminal is changed.
Remove Voice Terminal
The remove command is used to delete a voice terminal from the system memory.
The system allows you to remove things in an orderly fashion, which
assures that the system is
properly administered. Code calling items must be removed before the voice terminal can be
removed from translations.
The LWC super-retrievers list, secondary extension groups, and code calling items must be
removed before the voice terminal can be removed from translations.
A station user that is logged in as a CMS agent must be busied out before unplugging the station
to prevent faulty CMS reports.
The voice terminal must be busied out when the voice terminal is removed from the Automatic
Call Distribution (ACD) system.
Note: When a voice terminal that has a display is being removed from the system, the
display should be removed from the form for that voice terminal before the voice ter-
minal is removed from the system.
The
list groups-of-extension (extension) [print] command provides a list of groups the exten-
sion number belongs to.
● To remove a voice terminal, enter remove station 3600. The system displays the Voice
Terminal form for extension 3600. Either press [ENTER] to remove the voice terminal
from the system, or press [CANCEL] to cancel the request. [CANCEL] should be pressed if
you entered the wrong extension number.
5-4