Instruction manual

SYSTEM BACKUP FOR DEFINITY G3vs
Errors
Memory Card-related failures may occur for two reasons: the card is at fault or
the (TN777B) Netcon circuit pack is at fault. When these failures occur, the
system responds with “error messages.” The following is a list of the error
messages in alphabetical order and recommended responses to each. Check for
proper operation after each response is done. You should also check the
hardware error log for errors, and then use the maintenance manual or complete
repair procedures.
1.
2.
3.
4.
5.
6.
Cannot access file storage area
The wrong Memory Card may be installed.
Response: Check to see which Memory Card is installed. If the correct
one
IS installed. test it. If it passes, and the problem still persists, escalate
the problem to the next level of support.
Cannot access file;
wrong type of Memory Card is inserted
You have not inserted the correct Memory Card for the operation you wish
to perform. Response: Load the appropriate Memory Card.
Cannot access mass storage system now; try again later
Indicates the storage system is in use.
Response: Try again later.
Cannot turn on 12 volt power supply
Indicates something may be wrong with the (TN777B) Netcon circuit pack
(where the power supply is).
Response: Test the 12-volt power supply by running the test
card-mem
command from the system administration terminal. Executing the
command causes the system to run Test 701 (12 Volt Power Supply
Test). If the power supply test fails, replace the (TN777B) Netcon circuit
pack. To do this, follow the instructions in the Maintenance manual for
MO 12v-PWR. Then, repeat whichever command failed.
Command has been aborted; please try later
The command has been preempted.
Response: Try again later.
Could not write to Memory Card.
Indicates something may be wrong with the Memory Card.
Response: Test the Memory Card (run test card-mem).
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