Instruction manual

SYSTEM BACKUP FOR DEFINITY G3s
Errors
Memory Card-related failures may occur for two reasons: the card is at fault or the Netcon circuit
pack is at fault. When these failures occur, the system responds with “error messages.” The fol-
lowing is a list of the error messages and recommended responses to each. Check for proper
operation after each response is done.
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Saved copy of announcements is unusable
The file on the Memory Card is unusable.
Response: Use another backup card if you have one. Instances such as this illustrate
the importance of having backup cards.
Cannot access file storage area
The wrong Memory Card may be installed.
Response: Check to see which Memory Card is installed. If the correct one is installed,
test it. If it passes, and the problem still persists, escalate the problem to the next level
of support.
Cannot turn on 12 volt power supply
Indicates something maybe wrong with the Netcon circuit pack (where the power supply
is).
Response: Test the 12-volt power supply by running the test card-mem command from
the system adminstration terminal. Executing the command causes the system to run
Test 701 (12 Volt Power Supply Test). If the power supply test fails, replace the Netcon
circuit pack. To do this, follow the instructions in the Maintenance manual for MO 12v-
PWR. Then, repeat whichever command failed.
Invalid directory on memory card
Indicates the Memory Card needs refreshing.
Response: Run
test card-mem and be sure all tests pass.
Memory Card is unusable
Indicates something is wrong with the Memory Card.
Response: Replace the Memory Card.
Could not write to Memory Card.
Indicates something maybe wrong with the Memory Card.
Response: Test the Memory Card (run test card-mem.)
Cannot access mass storage system now; try again later
lndicates the storage system is in use.
Response: Try again later.
Request is incompatible with currently running operations
Indicates the storage system is in use.
Response: Try again later.
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