Instruction manual

Hospitality
555-233-76794 Issue 4 May 2003
Names registration
The names registration feature automatically sends a guest’s name and room
extension from the property management system (PMS) to the switch at check-in,
and automatically removes this information at check-out. The information may be
displayed on any attendant console or display-equipped telephone at various hotel
locations (for example, room service or security).
Property Management System (PMS)
digit to insert/delete
Many customer configurations base a room’s telephone extension on the room
number by adding an extra leading digit. The PMS digit to insert/delete feature
allows users to delete the leading digit of the extension in messages. The feature is
useful for a hotel that has multiple extensions sharing an extra leading digit in
front of the room number. The leading digit is automatically inserted when the
message goes to the switch.
The PMS interface supports 3-digit, 4-digit, or 5-digit extensions, but prefixed
extensions do not send the entire number across the interface. Only the assigned
extension number is sent. Therefore, you should not use prefixed extensions for
numbers that are also going to use the digit to insert/delete function.
Property Management System (PMS)
interface
The Property Management System (PMS) allows a customer to control features
used in both a hospital-type and a hotel/motel-type environment. The
communications link allows the property management system to interrogate the
switch, and allows information to be passed between the switch and the PMS. The
switch exchanges guest status information (room number, call coverage path, and
other data) with the PMS.
There are two ways that the guest data can be encoded:
■ Using a combination of Binary Coded Decimal (BCD) encoding and the
ASCII character set
■ Using only the ASCII character set