Instruction manual

Communication device support
555-233-76788 Issue 4 May 2003
6400 tip/ring interface module
This module provides a two-wire analog interface for the 6400 DCP telephones.
This allows the operation of an analog adjunct to be independent of the digital
telephone’s extension for the use of fax machines or modems without
compromising the user’s voice extensions.
8400-series telephones
The 8400 digital telephones are versatile two-wire/four-wire DCP telephones.
They automatically detect whether they are plugged into a two-wire or four-wire
digital line circuit card.
Attendant console
An attendant console is a digital call-handling station with push-button control
that is used not only to answer and place calls, but also to manage and monitor
some system operations.
The attendant display shows call-related information that helps the attendant to
operate the console. The display also shows personal service and message
information. Information is shown on the alphanumeric display on the attendant
console. Attendants may select one of several available display message
languages: English, French, Italian, or Spanish. In addition, your company may
define one additional language for use by users and attendants on their display.
Avaya IP Agent
Avaya™ IP Agent is a PC-based IP application that allows agents to use their PCs
as phones. In addition to the traditional functionality of a standard phone (transfer,
hold, conference, and so forth), IP agent offers directory services, screen pops,
call history, and agent mode history.
Avaya IP Softphone
Avaya™ IP Softphone extends the level of Communication Manager services.
This feature turns a PC or a laptop into an advanced telephone. Users can place
calls, take calls, and handle multiple calls on their PCs.