Instruction manual

Collaboration
555-233-76778 Issue 4 May 2003
Selective conference party display,
drop, and mute
The selective conference party display, drop, and mute feature allows any user on
a digital station with display or on an attendant console to use the display to
identify all of the other parties on a two-party or conference call.
The user would press a feature button while on the call that puts the station or
console into conference display mode. The user then can scroll through the
display of each party currently on the call by repeatedly pressing the feature
button. The display would show the party’s number and name (when available).
The user could then do either of the following:
■ The user can selectively drop the party currently shown on the display with
a single button push. This can be useful during conference calls when
adding a party that does not answer and the call goes to voice mail.
■ The user can selectively mute the party currently shown on the display with
a single button push. This puts the selected party in “listen-only” mode.
This can be useful during conference calls when a party puts the conference
call on hold and everyone on the call is forced to listen to music-on-hold.
The user can mute that party so the conference call can continue without
interruption. The muted party can then rejoin the call by pressing the # key
on their telephone.
!
CAUTION:
Station users must be careful when scrolling through the displays when
using the selective conference party display feature. The station
hyperactivity feature will take the station out of service if the user repeatedly
scrolls through the displays at high enough rates. This causes the station to
be reset and the user is dropped from the call.
Selective conference mute
Selective conference mute allows a conference call participant, who has a display
station, to mute a noisy trunk line. Selective conference mute is also known as far
end mute.
Examples of noisy trunk lines that might need to be muted during a conference
call are:
■ cell phones
■ phones that utilize the Music-On-Hold feature
■ phones with no mute capabilities