Instruction manual

Index
Issue 4 May 2003 229555-233-767
Expansion Port Network (EPN), 122
Expansion Services Module (ESM), 79, 81, 157, 159
Expected Wait Time (EWT), 64
Expert Agent Selection (EAS), 55, 56, 68
add/remove skills, 68
call distribution based on skill, 68
queue to best ISDN support, 68
extended trunk access, 152
extension number portability, 139
Extension to Cellular. See Avaya Extension to Cellular
external device alarming,
190
F
FAC. See Feature Access Code (FAC)
facility and non-facility associated signaling,
131
facility busy indication, 190
facility restriction levels and traveling class marks, 172,
190
facility test calls, 190
far end mute. See selective conference mute
Fax Extended Dialing (FED),
105
Feature Access Code (FAC), 146
feature plus, 131
FED. See Fax Extended Dialing (FED)
FIFO. See First In/First Out (FIFO)
firmware download,
191
First In/First Out (FIFO), 62
five EPN maximum in MCC1 Media Gateways, 191
flexible billing, 55, 136
Foreign Exchange (FX), 130, 137
G
Gateway Installation Wizard (GIW), 34
Generalized Conference Call (GCC), 81, 159
generalized route selection, 161
GIW. See Gateway Installation Wizard (GIW)
go to cover,
212
group call pickup, 210
group listen, 76, 87
group paging, 82
GuestWorks, 32
H
H.248 media gateway control, 123
H.323 trunk, 127
hairpinning, 145
help, numbers to call, 29
historical reports, 60
hold, 212
hold, conference, transfer, and drop, 81
hold/unhold conference, 76
holiday vectoring, 64
hospitality, 91
hot line service, 213
housekeeping status, 93
hunt group measurements report, 193
hunt groups, 56
circular station, 66
circular station hunting, 210
I
ICC. See Internal Call Controller (ICC)
ICLID. See Caller ID
ICM. See Inbound Call Management (ICM)
Inbound Call Management (ICM),
54
individual attendant access, 43
individual operator access, 43
installation wizard. See Avaya Installation Wizard (AIW)
Integrated Services Digital Network (ISDN)
automatic Termination Endpoint Identifier (TEI),
130
Basic Rate Interface (ISDN-BRI), 131
call-by-call service selection, 130
ETSI functionality, 131
facility and non-facility associated signaling, 131
feature plus, 131
Multiple Subscriber Number (MSN), 133
NT interface on TN556C, 134
presentation restriction, 134
queue to best ISDN support, 68
trunks, 130
wideband switching, 134
integration with Cajun rules, 143
intelligent networking, 137
intercom
automatic,
82
automatic answer, 82, 212
dial, 82
internal automatic answer, 213
Internal Call Controller (ICC), 34, 165
international digital connectivity, 130
International Standardization Organization (ISO), 146
Internet Protocol (IP), 120, 123, 127, 140
4600-series telephones, 86, 120
asynchronous links, 155, 194
Avaya Softphone, 88, 120, 202
for pocket PC, 89
Port Network Connectivity (PNC), 124
report, 193
trunks, 127