Instruction manual

Issue 4 May 2003 223555-233-767
Index
Numerics
2420 DCP digital telephone, 85, 119
personalized labels, 85, 119
voice mail retrieval button, 86, 110, 119
2B-channel transfer, 72
3410 wireless telephone, 86, 114, 121
3606 wireless VoIP telephone, 86, 115, 121
4600-series Internet Protocol (IP) telephones, 86, 120
4620 IP telephone
katakana characters,
86, 97, 120
voice mail retrieval button, 87, 120
6200-series analog telephones, 87, 119
6400-series DCP digital telephones, 87, 120
tip/ring interface module, 88, 120
800-service trunks, 137
802.1p/Q, 143
8400-series DCP digital telephones, 88, 120
A
AAR. See Automatic Alternate Routing (AAR)
AAR/ARS. See Automatic Alternate Routing/Automatic
Route Selection (AAR/ARS)
AAS. See Auto-Available Split (AAS)
abandoned call,
58
abandoned call search, 58
Abbreviated Dialing (AD), 205
labeling, 205
on-hook programming, 206
abort conference on hangup, 75
abort transfer, 221
about this book, 25
purpose, 25
what it contains, 25
who should read, 25
ACB. See Automatic Call Back (ACB)
access security gateway,
169
access, private network, 139
accessing the attendant, 43
ACD. See Automatic Call Distribution (ACD)
active dialing,
206
ACTR. See Automatic Customer Telephone Rearrangement
(ACTR)
ACW. See After Call Work (ACW)
AD. See Abbreviated Dialing (AD)
add/remove skills,
68
adjunct routing, 58
Adjunct Switch Application Interface (ASAI), 41, 54
co-resident DEFNINTY LAN Gateway (DLG), 54
Direct Agent Announcement (DAA), 55
flexible billing, 55
pending work mode change, 55
trunk group identification, 55
User-to-User Information (UUI), 56
administered connections, 153
administrable language displays, 97
administrable loss plan, 97
administrable time-out on call timer, 206
administration
automatic routing,
160
call management, 59
change notification, 199
duplicate agent login ID, 67
agent-loginID skill pair increase, 67
monitoring calls, 49
property management, 94
site, 198
Administration Without Hardware (AWOH), 113, 117,
118, 183
admonishments
caution,
27
danger, 27
note, 27
security alert, 27
tip, 27
warning, 27
advanced Avaya Communication Manager offering, 32
Advanced Private Line Termination (APLT), 128
advanced vector routing, 63
Advice of Charge (AOC), 187
After Call Work (ACW), 66
AIW. See Avaya Installation Wizard (AIW)
alphanumeric dialing,
91, 206
alternate facility restriction levels, 160, 169, 183
alternate gatekeeper and registration addresses, 141
alternate operations support system alarm, 170
analog
6200-series telephones,
87, 119
CAMA - E911 trunk group, 176
announcement sources for the G700 Media Gateway, 184
announcements, 184
announcement sources for the G700 Media
Gateway,
184
local announcements on the G700 Media Gateway, 185
multiple music sources, 195
Voice Announcement over LAN (VAL), 184
Voice Announcement over LAN (VAL) Manager, 185,
199
answer detection, 163
answer supervision by time-out, 163
AOC. See Advice of Charge (AOC)