Instruction manual

Telephony
555-233-767220 Issue 4 May 2003
Users may select any of the following as the display message language: English
(default), French, Italian, or Spanish. In addition, messages can be administered
on the system in a fifth language. The language for display messages is selected
by each user.
Telephone self administration
The telephone self administration capability allows you to program feature
buttons on the telephone yourself.
Temporary bridged appearance
Allows multi-appearance telephone users in a terminating extension group or
personal central office line group to bridge onto an existing group call. If a call has
been answered using the call pickup feature, the originally called party can bridge
onto the call. This feature also allows a called party to bridge onto a call that
redirects to coverage before the called party can answer it.
Terminating extension group
Allows an incoming call to ring (either audible or silent alerting) as many as four
telephones at the same time. Any user in the group can answer the call. Any
telephone can be administered as a group member. Only a multi-appearance
telephone can be assigned a feature button with an associated status lamp,
however.
The feature button allows the user to select a terminating extension group call
appearance for answering or bridging onto an existing call but not for call
origination. For example, a department in a large store might have three
telephones. Anyone in the department can answer the call. The salesperson most
qualified to answer the call can bridge onto the call.
Time of day routing
Provides the most economical routing of ARS and AAR calls. This routing is
based on the time of day and day of the week that each call is made. Up to eight
TOD routing plans may be administered, each scheduled to change up to six times
a day for each day in the week.
This allows you to take advantage of lower calling rates during specific times of
the day and week. In addition, companies with locations in different time zones
can use different locations that have lower rates at different times of the day or
week. This feature is also used to change patterns during the times an office is
closed in order to reduce or eliminate unauthorized calls.