Instruction manual
Call redirection
Issue 4 May 2003 209555-233-767
Call redirection
Call forward busy/don’t answer
Allows calls to be forwarded when the called extension is busy or when the call is
not answered after an administrable interval. If the extension is busy, the call
forwards immediately. If the extension is not busy, the incoming call rings the
called extension, then forwards only if it remains unanswered longer than the
administered interval.
Call forwarding all calls
Allows calls to be forwarded to an internal extension, external (off-net) number,
an attendant, or an attendant group.
Call forwarding of 18-digits
Avaya™ Communication Manager has increased the number of available input
digits to forward a call from sixteen to eighteen digits.
If you need to include a feature access code (fac) or dial access code (dac), then
those digits count against the total. Any special characters, like pause characters,
also count against the total.
Call forwarding override
Allows the user at the forwarded-to extension to override call forwarding and
either initiate a call or transfer a call back to the forwarded-from extension.
Call redirection intervals
Communication Manager allows the system administrator to specify the number
of times that a call rings at each call coverage point before the call proceeds to the
next coverage point.
Call park
Allows you to put a call on hold and then retrieve a call from any other telephone
on the system. This is helpful when you are on a call and need to go to another
location for information. It also allows you to answer a call from any telephone
after being paged by a telephone user or an attendant.