Instruction manual

Automatic hold

Issue 4 May 2003 207555-233-767

Automatic Call Back (ACB) for analog

telephones

When a person, using an analog telephone, places a call and the line is busy, an

announcement prompts the caller to enter the digit 1 to activate ACB, or to enter

the digit 2 to route the call to a hunt group extension.

Automatic hold

Allows attendants and multi-function telephone users to alternate easily between

two or more calls. For example, with automatic hold, selection of a second call

automatically puts the active call (if any) on hold and makes the second call

active. This feature can be activated on a system-wide basis only. When automatic

hold is not activated, the selection of the second call drops the first call.

Bellcore calling name ID

Allows the system to accept calling name information from a Local Exchange

Carrier (LEC) network that supports the Bellcore calling name specification. The

system can send calling name information in the format if Bellcore calling name

ID is administered. The following caller ID protocols are supported.

■ Bellcore (default) - US protocol (Bellcore transmission protocol with

212 modem protocol)

■ V23-Bell - Bahrain protocol (Bellcore transmission protocol with

V.23 modem protocol).

Bridged call appearance —

multi-appearance telephone

Allows calls made to or from a primary telephone user’s extension number to be

handled from more than one telephone. A bridged call appearance is set up by

administering a primary extension and the button number associated with it on a

multi-lamp button on another telephone. This feature is most often used by

secretaries or assistants who answer or handle calls to the primary extension (an

executive, for example).

When the primary extension receives a call, the bridged call appearance flashes or

rings on all telephones administered with this feature. The call can be answered by

anyone having a telephone with this feature and handled as if the primary

extension user was answering it. The maximum number of bridged appearances

is 64.