Instruction manual

System management
555-233-767194 Issue 4 May 2003
■ Traffic reports
Traffic reports show measurements in the form of switch-based reports for
local or remote access, and can be collected for subsequent analysis and
reporting by adjuncts and operation support systems using the operation
support system interface protocol.
■ Trunk group detailed measurements
IP asynchronous links
See ‘‘IP asynchronous links’’ on page 155.
Malicious call trace
Allows you to trace malicious calls. You define a group of terminal users who can
notify others in the group when they receive a malicious call. These users can then
retrieve information related to the call. Using this information, you can identify
the malicious call source or provide information to personnel at an adjacent
system to complete the trace. It also allows you to record the malicious call.
Malicious call trace logging
Malicious call trace logging allows a PC to receive information from
Communication Manager to log malicious calls.
Music-on-hold
Automatically provides music, silence, or tone to a caller. Music lets the caller
know that the connection is still valid.
Local music-on-hold
The music on hold feature is supported on the G700 Media Gateway with
Communication Manager. The music source is connected to a port on the MM711
Analog Media Module. Local music-on-hold is part of the call center functionality
on the S8300 Media Server.
Local music-on-hold allows one music source. To use multiple music sources on a
G700 Media Gateway, you must use multiple ports on the MM771 Analog Media
Module, one for each music source.