Instruction manual

INTUITY call accounting system
Issue 4 May 2003 107555-233-767
The Interval For Applying Periodic Alerting Tone field is used to
allow the switch administrator to choose an interval to play an alerting tone to all
the parties on the call during recording. Values are 0–60, and the default is 15.
This means, if the default value is used, that all parties on the call hear an alerting
tone every 15 seconds that indicates the conversation is being recorded. If the
value for the field is 0, then no periodic tone is played during recording.
INTUITY call accounting system
If you are using any of the INTUITY voice messaging products, the INTUITY
call accounting system is probably the best call-accounting solution for you. The
system works exclusively with INTUITY products, which reside on MAP/40 or
MAP/100 computers. Offering many of same features as the call accounting
system for Windows, the system also serves to help integrate your INTUITY
applications.
INTUITY Conversant
The INTUITY Conversant voice information system is an interactive
voice-response system that automates phone-call transactions from simple tasks,
like routing to the right department, to complex tasks, such as registering college
students or providing bank balances. It communicates with customers in
natural-sounding, digitally recorded speech. And it performs — 24 hours a day
and without the services of an operator.
The system can handle single or multiple voice-response applications
simultaneously, and can serve up to 48 callers at once. It can operate by itself to
dispense information or collect data, or it can work with a host computer to access
a large database such as bank account records. With its speech-recognition
capability, even rotary telephone users can have access to sophisticated
phone-based services. Advanced telephone features provide intelligent
call-transfer capabilities and allow you to use the system in your existing
telephone environment.
INTUITY lodging
INTUITY lodging is a messaging system designed especially for lodging
establishments such as hotels or other lodging providers such as hospitals or
colleges. The system supplies guests with electronic mailboxes that store voice or
fax messages. INTUITY lodging serves as a private answering machine for each
extension.