Instruction manual

Message integration
555-233-767102 Issue 4 May 2003
Embedded AUDIX
While many voice messaging systems require separate equipment and
connections, the embedded AUDIX system easily installs directly into your
cabinet to support advanced voice messaging capabilities without the need for an
adjunct processor. Each embedded AUDIX system supports up to 2000 mailboxes
and stores up to 100 hours of recorded messages.
Whenever you call the embedded AUDIX system, you interact with it by entering
commands through your telephone’s touch-tone keypad. You simply specify the
desired activity, and follow the voice prompts for the desired task.
Special voice-processing features include voice mail, call answering, outcalling,
multi-level automated attendant, and bulletin board. The following is a summary
of embedded AUDIX capabilities:
■ Shared extensions provide personal mailboxes for each person sharing a
phone.
■ Multiple personal greetings allows you to prepare a pool of up to nine
personal greetings to save time and provide more personal customer
service. Separate messages can indicate you are on the phone, away from
the desk, on vacation, etc. You can assign different messages to internal,
external, or after-hours calls.
■ Priority messaging places important messages ahead of others. Internal and
external callers can mark the message as priority.
■ Outcalling automatically dials a prearranged phone number or pager when
you have messages in your voice mailbox.
■ Priority outcalling automatically dials a prearranged phone number or
pager when you have priority messages in your voice mailbox.
■ Broadcasting allows you to send a single message to multiple recipients or
to all users on the system.
■ System broadcast allows you to send broadcast messages as regular voice
messages, or as messages that recipients hear as they log in.
■ AUDIX directory allows you to look up the extension number of any other
user by entering their name on the telephone keypad.
■ Personal directory allows you to create a list of nicknames for quick access
to telephone numbers.
■ Call answering for nonresident subscribers provides voice mailboxes for
users who do not have an extension number on the system.
■ Full mailbox answer mode informs callers whenever messages cannot be
left because there is no room in a subscriber’s mailbox.