Instruction manual

CONFIGURATION GUIDELINES
● Private Networking (AAR)
● Service Observing
● Time of Day Routing
● Uniform Dial Plan
● Vectoring (Basic)
● Vectoring (Prompting)
Do not complete screen forms or fields on screen forms associated with an optional feature that
is not provided.
Step 7—Remaining System Features and Services (Account Team/Client)
For each feature to be assigned, identify the associated System screen forms, the fields on the
screen forms to be completed, and determine the number of screen forms required. Complete
the fields on the duplicated screen forms as required.
Audio Information Exchange System (AUDIX) (Client)
The following features and associated screen forms are used to assign AUDIX. To implement
these features, complete the appropriate screen forms assigned to each feature.
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Voice Terminals
Hunt Groups
Processor Interface Data Module
Processor Channel Assignments
Interface Links
Hop Channels (only required for AUDIX In a DCS)
MPDM
Recorded Announcements
2500 Station Forms (used to assign AUDIX voice ports)
Automatic Call Distribution (ACD) (Client)
The following screen forms and features are associated with ACD.
● Abandoned Call Search
● Adjunct Routing
● CallVisor ASAl
● Agent Call Handling
● CMS
● Call Prompting
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