User’s manual TL91178/��������������� TL91278/������� TL91378 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 73-75 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. User’s manual Quick start guide TL91178/TL91278/TL91378 DECT 6.0 cordless telephone with BLUETOOTH® wireless technology TL91178/TL91278/TL91378 DECT 6.
User’s manual TL91178/TL91278/TL91378 DECT 6.0 cordless telephone with Bluetooth® wireless technology Table of contents Getting started Quick reference guide ������� handset............................................. 1 telephone base............................. 3 Handset status icons........................ 4 Installation............................................. 5 Telephone base installation.......... 7 Charger installation........................... 8 Battery installation & charging.................
Table of contents Appendix D, Troubleshooting................................62 Appendix E, Maintenance.......................................72 Appendix F, Important safety information.....73 Appendix G, FCC Part 68 and ACTA..................76 Appendix H, FCC Part 15.........................................78 Appendix I, Limited warranty...............................79 Appendix J, Technical specifications................82 Index...................................................
Getting started Quick reference guide - handset CHARGE indicator MENU/SELECT On when the handset is charging in the telephone base or charger. DIR / Press to show the menu. While in the menu, press to select an item or save an entry or setting. CID Press DIR to show directory entries (page 44). Press to scroll up while in menus. While entering names or numbers, press to move the cursor to the right. Press to increase the listening volume when on a call.
Getting started Quick reference guide - handset Feature menu The > symbol highlights a menu item. >DIRECTORY CALL LOG Feature menu DIRECTORY (page 41) CALL LOG (page 48) INTERCOM (page 37) - This feature is not available on model TL91178. RINGER VOLUME (page 22) RINGER TONE (page 23) KEY TONE (page 24) LANGUAGE (page 24) CLR VOICEMAIL (page 25) HOME AREA CODE (page 26) Using menus Press MENU/SELECT to show the main menu. Press Press item. or to scroll through menu items.
Getting started Quick reference guide - telephone base VOICEMAIL indicator Bluetooth Flashes when you have new voicemail on your HOME line (offered by your telephone company, and is different from answering system messages). The indicator does not support voicemail on your CELLULAR line. IN USE indicator • • • On when the handset is in use, or when you are registering a handset. Flashes when another telephone is in use on the same line, or when you are deregistering handsets from the telephone base.
Getting started Handset status icons HANDSET 1 25 MISSED CALLS NEW MUTE 10:21 AM 11/23 HOME line - on steady when the HOME line is in use. CELLULAR line - on steady when the CELLULAR line is in use. BLUETOOTH - on steady when a cellular phone is connected with the telephone base. NEW VOICEMAIL - new voicemail received on your HOME line. SPEAKERPHONE - the speakerphone is in use. Ringer off - the handset ringer is turned off. Battery status - battery is charging (animated display).
Getting started Installation You must install and charge the handset battery before using the cordless handset. STOP! See pages 9-10 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see pages 11-13). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Installation Avoid placing the telephone base too close to: • Communication devices such as: television sets, VCRs, or other cordless telephones. • Excessive heat sources. • Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting. • Excessive dust sources such as a workshop or garage. • Excessive moisture. • Extremely low temperature. • Mechanical vibration or shock such as on top of the washing machine or workbench.
Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. The telephone base is set for desktop use. ���������������������������������� If you want to change to the wall mounting position, install the supplied wall mount bracket to the telephone base. See pages 11-13 for details. 1. Plug the small end of the power adapter into the power jack at the bottom of the telephone base. 2.
Getting started Charger installation Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION 1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation & charging Install the battery as shown on the next page. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 82 for battery operating times.
Getting started Battery installation & charging Step 1 Press the depression and slide the battery compartment cover downwards (if necessary). Step 2 Plug the battery securely into the connector inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. Step 3 Align the cover flat against the battery compartment cover, then slide it upwards until it clicks into place.
Getting started Installation options The telephone base is set for desktop use. It is possible to change to a wall mounting position by installing the wall mount bracket provided. Wall mounting requires a telephone outlet wall mounting plate with mounting studs that may require professional installation. You can purchase the mounting plate from many hardware or consumer electronics retailers.
Getting started Installation options Desktop to wall mount installation 3. ���������������������������������������������������������������������������� Bundle the telephone line cord and power adapter cord, and secure them with a twist tie before placing them behind the telephone base as shown below. 4. Align the holes on the bracket with the standard wall plate and slide the bracket until the telephone is secured as shown below. Plug the telephone line cord into a telephone wall jack.
Getting started Installation options Desktop to wall mount installation 5. Make sure the telephone is securely positioned as shown below.
Getting started Installation options Wall mount to desktop installation To change the telephone base to the desktop position, make sure that you first unplug the telephone line cord and power adapter cord from the wall outlets before you begin. In addition, to prevent possible damage, remove the handset from the telephone base. 1. Remove the telephone base from the wall and ���������������������������� untie the bundled telephone line cord and power adapter cord. 2.
Getting started Installation options 4. Plug the telephone line cord into a telephone wall jack, and plug the power adapter cord into a power outlet not controlled by a wall switch. Route the cords through the channels. Telephone line cord Power outlet not controlled by a wall switch. Power adapter DSL filter (not included), required if you have DSL high-speed Internet service.
Bluetooth Introducing Bluetooth Your new AT&T TL91178/TL91278/TL91378 �������������������������������������������������������� �������������������������������� telephone system with Bluetooth wireless technology has the following features: •�������������������������������������������������������������� Pair a Bluetooth enabled cell phone with the telephone base. •������������������������������������������ Connect a cell phone to make and receive CELLULAR calls.
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Bluetooth cell phone - Refers to a mobile Bluetooth enabled cellular phone. CELLULAR line - The communications service provided through your Bluetooth enabled cellular telephone. HOME line - ��������������������������������������� Your conventional telephone land line.
Bluetooth Bluetooth setup NOTE: You can only pair one Bluetooth cell phone with the telephone base at a time. To use a Bluetooth-enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. Pairing a device HANDSET 1 Before you begin, make sure that your Bluetoothenabled cellular phone is not connected to any other Bluetooth device. Refer to your cellular phone user's manual to learn how to search for or add new Bluetooth devices.
Bluetooth Bluetooth setup Manual connection To manually re-connect a paired device, make sure the Bluetooth feature is turned on in your cellular phone, select AT&T DECT 6.0 from the paired device list in your cellular phone. Once the connection is established again, the Bluetooth button on the telephone base will turn back on.
Bluetooth Bluetooth setup To resume the auto connection NOTE: If the connection between the paired device and the telephone base does not resume by manually connecting the device on the paired device list, you will need to unpair or deregister the device from the cellular phone. Make sure the device is no longer on the paired list after deregistration; then follow the steps in Pairing a device on page 18 to start the pairing procedures again.
Handset settings Handset main menu To enter the main menu: 1. Press MENU/SELECT when the handset is in idle mode. 2. Press DIR / CID to select a handset feature menu, then press MENU/SELECT to enter that menu. To return to the idle mode, press and hold CALL LOG allows you to view caller ID history (page 53). >CALL LOG INTERCOM HOME AREA CODE allows you to set your home area code (page 26). >HOME AREA CODE DIRECTORY LANGUAGE allows you to set your handset display language (page 24).
Handset settings Handset settings >DIRECTORY CALL LOG NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF/CLEAR to return to idle mode. Using the feature menu, you can change many of the telephone’s settings. 1. Press MENU/SELECT when in idle mode (when the phone is not in use) to enter the feature menu. 2. Use DIR / CID to scroll to the feature to be changed.
Handset settings Handset settings >DIRECTORY CALL LOG >RINGER TONE KEY TONE Ringer tone You can select different ringer tones for the HOME and CELLULAR calls. You may choose one of 10 ringer tones. To choose a ringer tone for the HOME line: 1. Press MENU/SELECT when in idle mode to enter the feature menu. >HOME TONE CELLULAR TONE HOME TONE 1 2. Use DIR / CID to scroll to >RINGER TONE, then press MENU/SELECT. 3. Press MENU/SELECT 4. Press tone. DIR / to select HOME TONE.
Handset settings Handset settings >DIRECTORY CALL LOG >KEY TONE LANGUAGE KEY TONE ON Key tone The handset is factory programmed to beep with each key press. If you turn off the KEY TONE, there are no beeps when you press keys. To turn the KEY TONE on or off: 1. Press MENU/SELECT when in idle mode to enter the feature menu. 2. Use DIR / CID to scroll to >KEY TONE, then press MENU/SELECT. DIR / 3. Press CID to select ON or OFF. 4.
Handset settings Handset settings Visual message waiting (voicemail) indicator If you subscribe to a voicemail service offered by your local telephone company, the voicemail waiting indicator feature will provide a visual indication when you have new voicemail messages. The VOICEMAIL light on the telephone base will flash, and NEW VOICEMAIL and the icon will appear on the handset screen(s).
Handset settings Handset settings Home area code >DIRECTORY CALL LOG >HOME AREA CODE DIRECTORY If you dial seven digits to make a local call (no area code required), program your area code into the telephone as the home area code. After setting, if you receive a call from within your home area code, the caller ID history will only display the seven digits of the telephone number. 1. Press MENU/SELECT in the idle mode to enter the handset main menu. HOME AREA CODE ___ 2.
Telephone operation Handset operation Elapsed time HOME 0:00:30 NOTE: Pressing HOME/FLASH to access services from your local telephone service provider does not affect the elapsed time. Making a HOME call To make a HOME call: • Press HOME/FLASH or the telephone number. SPEAKER, then enter To end a HOME call: • Press OFF/CLEAR or return the handset to the telephone base or charger. The screen displays the elapsed time as you talk (in hours, minutes and seconds).
Telephone operation Handset operation Temporary ringer silencing DELETE/MUTE OFF/CLEAR Press OFF/CLEAR or DELETE/MUTE while the telephone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next incoming call will ring normally at the preset volume. NOTE: Each handset will ring when there is an incoming call unless the ringer volume is turned off.
Telephone operation Handset operation Elapsed time CELL 0:00:30 Making a CELLULAR call using the cordless handset To make a CELLULAR call: • Enter the telephone number (predial mode), then press CELLULAR. Press DELETE/MUTE or OFF/CLEAR to make corrections when entering the phone number. To end a CELLULAR call: • Press OFF/CLEAR or return the handset to the telephone base or charger. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTES: 1.
Telephone operation Handset operation Call waiting on the CELLULAR line If you subscribe to call waiting service provided by your cellular service provider, you will hear one or more beeps if you have an incoming CELLULAR call while already on a call. Press CELLULAR to put your current call on hold and take the new call. You can press CELLULAR at any time to switch back and forth between calls.
Telephone operation Handset operation Elapsed time HOME 0:00:30 Handset speakerphone During a call, you can press SPEAKER to alternate between hands-free speakerphone and normal handset use. For better sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up. NOTE: The speakerphone uses more power than the normal handset.
Telephone operation Handset operation • Press HOME/FLASH or SPEAKER, then REDIAL/PAUSE to call the most recently called number (up to 30 digits). While reviewing the redial memory, press DELETE/MUTE to delete the displayed number. Handset locator The handset locator feature is useful if you misplace a handset. To start the paging tone: • Press HANDSET LOCATOR at the telephone base to start the paging tone on the handsets for 60 seconds.
Telephone operation Options while on calls Volume control To adjust the listening volume on a handset: Volume control Press DIR / CID ������������������������ to adjust the listening volume when on a call. Each press of the button increases or decreases the volume level by one increment. NOTES: 1. Handset and speakerphone volume settings are independent. 2. When the volume reaches the minimum or maximum setting, you will hear two beeps.
Telephone operation Options while on calls DELETE/MUTE Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller does not hear you. To mute a call: • Press DELETE/MUTE to turn off the microphone. When mute is on, the handset screen shows MUTED for a few seconds and MUTE appears until you turn off mute. To un-mute a call: • Press DELETE/MUTE again and resume speaking. When mute is off, MICROPHONE ON appears temporarily on the handset screen.
Telephone operation Options while on calls Hold You can place a HOME or CELLULAR call on hold. You will hear an alert tone if you have not taken the call off of hold after 14 minutes. You will hear another alert tone 30 seconds later. After 15 minutes on hold, the call automatically disconnects. HOME LINE HELD To place a HOME call on hold: • Press the HOLD key on the handset. HOME LINE HELD appears on the display and HOME/FLASH will flash. To resume a HOME call that is on hold: • Press HOME/FLASH again.
Telephone operation Chain dialing NOTES: 1. You cannot edit a directory entry while you are on a call. For more details about the directory, seepage 41. 2. You cannot copy a caller ID entry into the directory while you are on a call. For more details about the caller ID history, see page 48. 3. If you press REDIAL/PAUSE while on a call, you can only view the most recent call, and you cannot erase the entry. For more details about the redial memory, see page 31. 4.
Telephone operation Intercom Use the intercom feature for conversations between handsets. This feature is not available on model TL91178. You can buy additional expansion handsets (model AT&T TL90078) for this telephone base. Up to 12 handsets can be registered to the telephone base. The first nine handsets that you register will be named Handsets 1-9. Use the handset number to intercom and transfer calls.
Telephone operation Intercom Models TL91378 (three-handset system) 1. 2. 3. 4. NOTES: Before anyone answers the intercom call, you can cancel the intercom call by pressing OFF/CLEAR on the calling handset. If no one answers the called handset within 100 seconds, or if it is in the directory or caller ID history mode, or on a call, or out of range, the calling handset shows UNABLE TO CALL TRY AGAIN. Press OFF/CLEAR or DELETE/MUTE to temporarily silence the intercom ringer.
Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. �������������������� This feature is not available on model TL91178. Model TL91278 (two-handset system) 1. When on an outside call, press MENU/SELECT to enter the feature menu. NOTES: 1. Before the intercom call is answered, press and hold OFF/CLEAR to cancel the transfer and return to the outside call. 2.
Telephone operation Call transfer using intercom Models TL91378 (three or more handsets) NOTES: 1. Before the intercom call is answered, press and hold OFF/CLEAR to cancel the transfer and return to the outside call. 2. If the called handset does not answer the intercom call within 100 seconds, is in directory or caller ID history mode, or is out of range, the transferring handset shows UNABLE TO CALL TRY AGAIN on its screen and automatically returns to the outside call. 3.
Directory About the directory Shared directory Robert Brown 888-883-2445 The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory on any one handset applies to all. NOTE: Only one handset can review the directory at a time. If another handset attempts to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME.
Directory Creating directory entries To create a new directory entry >DIRECTORY CALL LOG >REVIEW STORE 1. Press MENU/SELECT when in idle mode to enter the feature menu. 2. Press MENU/SELECT again to enter >DIRECTORY menu. 3. Press DIR or 4. Press MENU/SELECT. CID to highlight STORE. 5. Enter the telephone number when prompted. • Use the dial pad to enter up to 30 digits. >STORE REVIEW – Press DIR / CID to move the cursor to the right or left. – Press DELETE/MUTE to erase digits.
Directory Creating directory entries 7. Enter the name when prompted. ENTER NAME Robert Brown_ NOTE: The first letter of every word is capitalized. The remaining letters in a word begin with lower case letters shown in the chart to the right. Robert Brown 888-883-2445 • Use the dial pad to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below.
Directory Directory review DIR To review directory entries 1. Press DIR when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. -ORYou can also show the first entry in the directory by pressing MENU/SELECT twice, then pressing MENU/SELECT again to choose >REVIEW. 2. Press DIR or CID to browse through the directory. Entries appear alphabetically by the first letter in the name.
Directory Directory search To search by name DIR 1. Press DIR when in idle mode to show the first listing in the directory. DIRECTORY EMPTY appears if there are no directory entries. 2. When a name entry appears, press the dial pad keys (2-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dial pad key if there is an entry in the directory that begins with that letter. 3.
Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must show on the handset. Use the directory review or search (pages 44-45) to show an entry. Display dial To dial a displayed number from the directory, press HOME/FLASH or SPEAKER to dial from the HOME line; or press CELLULAR to dial from the CELLULAR line. To delete an entry When a directory entry displays, press DELETE/MUTE to delete the displayed entry from the directory.
Directory 2. Press MENU/SELECT. ������������������������� You will be prompted to EDIT NAME. EDIT NAME Andy • Press the dial pad keys to add characters (page 43). • Press DELETE/MUTE to erase characters. Andy 888-883-2445 • Press DIR or to the right or left. 3. Press MENU/SELECT 47 CID to move the cursor to confirm.
Caller ID Caller ID operation CHRISTINE SMITH 888-722-7702 NEW AM 10:01 11/23 This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone company after the first or second ring. If you also have call waiting service, this caller ID information shows when you receive a call while you are on another call.
Caller ID Caller ID operation Caller ID history information CHRISTINE SMITH 888-722-7702 10:01 AM If you subscribe to caller ID services, provided by your local telephone company and/or cellular service provider, ����������������������������� the caller ID history stores information for about the last 50 incoming calls for both the HOME and CELLULAR lines.
Caller ID Caller ID operation Caller’s name Incoming HOME call CHRISTINE SMITH 888-722-7702 NEW 10:01 AM Time of call Chris 888-722-7702 11/23 Caller’s number Appears when the call is missed and unreviewed Incoming CELLULAR call Date of call Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.
Caller ID Caller ID operation There are also occasions when other information or no information shows for various reasons: On-screen message Reason PRIVATE CALLER Caller's name and telephone number are not revealed at caller's request. PRIVATE NAME The caller's name has been set as private. PRIVATE NUMBER The caller's number has been set as private. UNKNOWN CALLER Your local telephone company is unable to determine the caller's name and telephone number.
Caller ID Caller ID operation Missed (new) calls indicator HANDSET 1 6 MISSED CALLS Robert Brown 888-883-2445 NEW 10:31 AM 11/23 When a handset is in idle mode and has calls that have not been reviewed, its screen will show XX MISSED CALLS. All entries that have not been reviewed are counted as missed calls when the phone is idle. Each time an entry in the caller ID history marked NEW is reviewed, the number of missed calls decreases by one.
Caller ID To review the caller ID history HANDSET 1 6 MISSED CALLS To review the caller ID history 1. Press CID to review the caller ID history in reverse chronological order starting with the most recent call. -ORYou can also review the caller ID history by pressing MENU/SELECT, and using DIR or CID to scroll to >CALL LOG, then press MENU/SELECT. CID Robert Brown 888-883-2445 2. Press DIR or CID to scroll through the list as shown on the left.
Caller ID To review the caller ID history Other options • Press DELETE/MUTE to delete the shown entry from the caller ID history. • When an entry from the caller ID history is shown, press and hold DELETE/MUTE to delete all entries from the caller ID history. When the screen shows DELETE ALL CALLS? press MENU/SELECT to clear the caller ID history of all entries, or press OFF/CLEAR to exit and leave all entries in the caller ID history intact. • Press MENU/SELECT to copy the entry into your directory.
Appendix A Alert tones & lights Alert tones Handset tones Two short beeps VOLUME keys are pressed when the volume is already at its highest or lowest setting. Four short beeps Low battery warning. Two beeps Out of range while the handset is on a call. Three rising tones Command completed successfully. Lights VOICEMAIL Bluetooth Flashes when you have new voicemail on your HOME phone line (offered by your telephone service provider). The indicator does not support voicemail on your CELLULAR line.
Appendix B Handset display screen messages Screen display messages ALREADY SAVED The telephone number you have entered is already stored in the directory. BLUETOOTH SYSTEM You are trying to use a handset to make a CELLULAR call when another BUSY handset is already in CELLULAR call predial mode. BOTH LINES HELD Calls on the HOME and CELLULAR lines have been put on hold. CALL LOG EMPTY You are accessing an empty caller ID history.
Appendix B Handset display screen messages Screen display messages HANDSET X REGISTERED The handset registration is successful, with X being the handset number. HOME The HOME line is in use. HOME LINE HELD A call on the HOME line has been put on hold. INCOMING CALL There is a call coming in. INTERCOM The handset is on an intercom call. INTERCOM ENDED The intercom call has just ended.
Appendix B Handset display screen messages Screen display messages NO LINE There is no telephone line connected. NO SIGNAL, CALL ENDED The handset is out of range while on a call. NOT AVAILABLE AT THIS TIME Someone else is already using the directory or caller ID history. OTHER HANDSET IS CALLING (For system with two handsets) The other handset is calling. OUTSIDE CALL You are connected to the external call during call transfer. ** PAGING ** The telephone base is paging handsets.
Appendix C Expansion handset Your new AT&T ��������������������������������������������� TL91178/TL91278/TL91378 ��������������������� telephone system can accommodate up to 12 handsets. You can add new handsets (AT&T TL90078, purchased separately) to your telephone system, but you must register each device with the telephone base before use. To register a new handset, see page 60. The handsets provided with the TL91178 come pre-registered as HANDSET 1.
Appendix C Adding and registering handsets (optional) NOT REGISTERED Handsets purchased separately (AT&T TL90078) need to be registered to the telephone base before use. When first purchased, all expansion handsets show NOT REGISTERED on the screen. New handsets may need to be charged without interruption for at least 10 minutes before registering to the telephone base. To register a handset to your telephone base PRESS HNDST LOC 4 SEC ON BASE PLEASE WAIT... 1.
Appendix C Replacing a handset You may need to deregister your handsets if: You have twelve registered handsets and need to replace a handset. -ORYou wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then re-register each handset you wish to use. Please read carefully through all the instructions on this page before beginning the deregistration process. To deregister all handsets 1.
Appendix D Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. I cannot pair my cell phone to the telephone base. • Make sure the Bluetooth function of your cellular phone is turned on. See your cell phone user's manual for more information. • Remove the AT&T DECT 6.
Appendix D Troubleshooting • When you are on a CELLULAR call using the handset, your cell phone is in use. Attempting to use the cell phone for any other purpose may disconnect your call. You may need to connect the cellular phone to the telephone base manually to resume the connection, refer to page 18 for details. I cannot find the AT&T DECT 6.0 on my cell phone. • Make sure that the Bluetooth feature is turned on in the telephone base. Carefully follow the setup instructions on page 18.
Appendix D Troubleshooting My cell phone is connected to the telephone base, but I cannot make a CELLULAR call. • Make sure that your cell phone is not in use when you are trying to make a CELLULAR call. • Make sure that your cell phone is compatible. For a list of compatible devices, visit www.telephones.att.com/bluetooth. • For some smartphones, make sure that the cellular function is turned on. Bluetooth System Busy appears on the display.
Appendix D Troubleshooting • Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • You may need to purchase a new battery. Please refer to Battery installation & charging, pages 9-10, in this user’s manual. I cannot get a dial tone. • First try all the suggestions above. • Move the cordless handset closer to the telephone base. You might have moved out of range.
Appendix D Troubleshooting My cordless handset isn’t performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different, working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in.
Appendix D Troubleshooting SEARCHING • Ensure that the telephone base is powered up. FOR BASE • Place the cordless handset in the telephone base for appears on my one minute to allow the cordless handset and base to cordless handset. resynchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in.
Appendix D Troubleshooting • You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed. • Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: television sets, VCRs, or other cordless telephones.
Appendix D Troubleshooting I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 22 in this user’s manual.
Appendix D Troubleshooting • Re-install the battery, and place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. • Your line cord might be malfunctioning. Try installing a new line cord. My calls cut in and out while I’m using my cordless handset. • Other electronic products can cause interference with your cordless phone.
Appendix D Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller ID compatible equipment.
Appendix E Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix F Important safety information Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations.
Appendix F Important safety information The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.
Appendix G FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix G FCC part 68 and ACTA or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations.
Appendix H FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix I Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix I Limited warranty 4.
Appendix I Limited warranty You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty. 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b.
Appendix J Technical specifications RF frequency band 1921.536 MHz — 1928.448 MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 129 Vrms Telephone base voltage (AC adapter output) 6VDC @400mA Handset voltage 2.4 — 3.2 VDC Charger voltage (AC adapter output) 6VAC @300mA Replacement battery 2.
Appendix J Technical specifications DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions. Now calls can be taken in the basement, backyard and garage with exceptional sound quality.
Index A Alert tones, 55 Answering calls CELLULAR calls, 29 HOME calls, 27 Auto connection, 18 From a record in the caller ID history, 53 Directory dialing, 46 Directory, 41 Dial number, 46 Edit entries, 46-47 Name search, 45 New entries, 42-43 Display dial, 46 DSL, 7 B Battery, Charging, 10 Installation, 9 Bluetooth Introduction, 16 Pairing, 18 Replace a paired device, 20 Setup, 18 Bonding, 17 E Elapsed time, 27, 29 Ending calls, 27-30 Expansion handset, 59 F Flash (switch hook flash), 27, 30 C Call,
Index Q Quick reference guide, 1-3 Voicemail indicator, 25 Hold, 35 HOME, 1, 17 R Receiving calls, 27-30 Redial, 31 Registration, 60 Resume auto connection, 20 Ring tone options, 23 Ringer silencing, 22, 26 Ringer volume, 22 I Intercom, 37-38 Incoming caller ID history, 53 Incoming calls, answering, 27, 29 Installation, 5-15 K Key tone, 24 S Safety information, 73-75 Search by name, 45 Speakerphone, 31 L Language, 24 Last number redial, 31 Lights, 55 T Technical specifications, 82-83 Telephone operati
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