Technical information
VSI-FAX PRE-INSTALLATION
9
Information Description
Country Code
Your country code. This is used to dial international fax numbers. In the US, this is typically 1.
Long
Distance
Access #
Number you enter to dial long distance telephone numbers. In the US, this is typically 1.
Area Code
Your local telephone area code
Local Number
Length
Number of digits in a local phone number. In the US, this is typically 7.
Local number length is used to determine whether the number being dialed is local or long
distance.
Dial Prefix
Number you enter to access an outside telephone line. In the US, this is typically 9, if required.
Dial Suffix
This is typically an internal accounting code used for billing long distance telephone usage to the
proper department or cost center.
Called
Subscriber ID
(CSI)
This is typically your outgoing fax number and company name. This string can be a maximum of
20 characters long. For best compatibility, restrict your CSI string to letters, numerals, plus signs,
and spaces.
Transmitting
Station ID (TSI)
This is typically your outgoing fax number. This string can be a maximum of 20 characters long.
For best compatibility, restrict your TSI string to letters, numerals, plus signs, and spaces.
The TSI string is used to negotiate with other fax devices and normally appears in the fax header
at the top of each faxed page. Because the TSI will appear on the header even if the rest of the fax
doesn't get sent, it is an especially good practice to make the TSI string your fax number. That
way, people can fax you back in the event of problems.
Note: Recent telecommunications laws in some countries (e.g., U.S.) now require that your TSI
appear on any unsolicited fax transmissions.
Internet email servers
Internet email services are used to send faxes directly from email clients and route received faxes to users' email
inboxes.
Important
When setting up your POP3 Email-to-Fax gateway email account, do not use an email account that receives
normal email. The fax server will try to process all received email on this account as an inbound fax. This can
cause drastically degraded fax routing performance or unexpected application behavior. Furthermore, the fax
server will remove email messages from this inbox. For these reasons, Esker strongly suggests setting up email
user, such as autofax, for your POP3 fax routing and ensuring that email user autofax is left off distribution lists at
your company
Information Description
SMTP Server
Name
Fully qualified domain name or IP address of an outbound Internet mail server. VSI-FAX uses this
server to provide fax transmission notification to network clients and to send faxes as email
attachments.
SMTP From
Name
Default SMTP mailbox used to distribute fax transmissions. Default is user vsifax.
POP3 Server
Name
Fully qualified domain name or IP address of the mail server where the POP3 user account
resides.
POP3 User
Name
POP3 user account for use with the Email-to-Fax gateway integration. The default is user autofax.
POP3
Password
Password for the POP3 user account.